We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,505 reviews.
Not only the best prices but the best method of getting a parcel across 3 countries in only 3 days. Wouldnt hesitate to use them again for any item any where. Saved us a fortune.
26/12/18 by Debbie Bowden
Everything done exactly as stated. Very professional service at a very low price. I always use Parcel Monkey to send Christmas presents to family and they always arrive in perfect condition and on time.
26/12/18 by Mr Steven DochettyCustomer
Great service. Prompt delivery and 1 hour pick up slot.
26/12/18 by John Daniels
Easy, no nonsense, good value service!
26/12/18 by Customer
Parcel was delivered on time and professional as expected and can be recommended.
26/12/18 by Stuart
Brilliant easy to use service
26/12/18 by Mr H
Excellent speedy service.
26/12/18 by Jayne
Excellent service and easy to use.
26/12/18 by Sonia
Parcel picked up and delivered on time.
26/12/18 by Bryan Zeb Mansfield
Excellent service. Paid on line printed documentation at home and dropped parcel of at post office. Great price and delivery time. No hesitation in recommending Parcel Monkey
26/12/18 by Mary
Parcel not yet delivered yet advertised as 3day service. Easy booking system though.
26/12/18 by KB
Pick up and drop off in 1 day is fantastic.
26/12/18 by Anita
parcel was delivered the next day, no problems, simple process!
26/12/18 by renee
Straightforward site delivering the best prices to send packages worldwide,. Cant comment on their customer care as Ive never had to raise any issues with them. Costs, conditions, instructions are clearly presented making the whole process easy and hassle-free.
26/12/18 by Theresa
Excellent service from pick up to delivery. Took under 48 hours to get a parcel from Shropshire to The French Alps at the busiest time of the year. Thank you to all concerned ????
26/12/18 by LINDA SHROPSHIRE
Brilliant service. parcel collected in North of Ireland Monday 17 th Dec arrived with my son in San Francisco USA on Thursday 20th Dec. Couldnt ask for much better than that.
25/12/18 by DENISE
did not let me know when pick up would be Have not let me know item was delivered
25/12/18 by Customer
Amazing service
25/12/18 by Customer
Really impressed with parcel monkey. Very easy to use and saved me a lot of hassle in shopping around on the internet trying to find cheapest posting options.
I had to send a wetsuit back to Belgium and Parcel Monkey provided me with all the different quotes on posting, letting me choose the cheapest option.
Would highly recommend.
25/12/18 by Alex Devit
Git to destination a day latr which was Xmas ebe. Held at customs, fee paid by teceiver but parcel not delivered. Will now not be delivered till after Xmas. Too late
25/12/18 by Susan
Parcel arrived 1 day late and no tracking service available online. I had to call the helpline to find out where the parcel was
25/12/18 by Customer
I always use parcel monkey so quick and easy to use recommend it to everyone 5*
25/12/18 by Mr M Vance
All as described. Fast service, emails sent with delivery date and time.
25/12/18 by Maggie
Good prices, even from Royal Mail. Handy lsbels to print, with tracking codes. Quick delivery as standard. Recommended.
25/12/18 by Richard, Stevenage
Very easy to use and great service. I used them before and find it so easy to track parcels. Definitely recommend them.
25/12/18 by Customer
Good fast service. Parcels arrived in good condition too
25/12/18 by Eleanor
Nice and easy pleasant experience
25/12/18 by Customer
First. class service from end to end
25/12/18 by H Boylan
Excellent unlike myH they dont steal your goods and leave empty boxes.
25/12/18 by Customer
top class company, will use them next week
25/12/18 by roger Customer
Parcel to USA arrived promptly before Christmas- great service.
25/12/18 by Paul Bjarnason
Very reliable & fast delivery, would definatley use again. Thank you .xx
25/12/18 by sarah jones
My parcel is lost and sent many emails to the customer service with no reply at all And you have no phone to call Horrible service
25/12/18 by Waseem
Quick pick up and delivery. Will use it again. Xx
25/12/18 by Customer
My package was guaranteed for the 24th of December. I tracked it to Thailand and now they can’t find the package. So my family never received there Christmas presents.
25/12/18 by Mason Cooper
Worst courier service
25/12/18 by Peter a
Thank you for a good service, having had problems with deliveries to Spain from the UK in the past we are pleased to say our parcel arrived on time with no problems, It pays to check the size of your parcel as the quote given at first is based on a relatively small box but with a good weight allowance of up to 5Kgs, larger packages can be more expensive.
25/12/18 by Alan Storey
Excellent service.... kept me and the recipient informed of parcel arrival
25/12/18 by Customer Bridget Chamiec
Easy to set up, pay and send parcel from Post Office. Tracking the parcel to destination also easy.
25/12/18 by Alan
Excellent service, really great value for money using Parcel Monkey in comparison to other providers. I never realised how cheap you could courier large heavy items. Don’t think I’ll ever use anyone else!
25/12/18 by Customer
