We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
Only problem was that the parcel was a day late
14/03/12
Driver picked up on time, documents where provided for print in a timely manner.
14/03/12
very good and expres delivery
14/03/12
Easy to use and great tracking facility once collected.
14/03/12
Astonished at the price! perfect service, will use again and again.
14/03/12
No comment left by this customer.
14/03/12
The parcel was not delivered next day (Friday) as the parcel got lost. It was then found after a few calls and the recipient got it today.
14/03/12
Wonderfull
14/03/12
No comment left by this customer.
14/03/12
Very happy with the service and will be using again.
14/03/12
All good we love the service, however add the ability for us to print the label in a standard label size so that we don't have to mess about
14/03/12
No comment left by this customer.
14/03/12
No comment left by this customer.
14/03/12
Fair prices and quick delivery.Very pleased
14/03/12
very good timely service
14/03/12
GOOD SERVICE PROVIDER AND GOOD IN RESOLVING PROBLEMS
14/03/12
ONCE AGAIN VERY GOOD
14/03/12
Nice man came to collect package - very friendly and hassle-free. Good price too.
14/03/12
i'm disappointed to see the same day collection service from city link has gone
14/03/12
Great service Thanks
14/03/12
first class service, happy to keep using your service in the future
14/03/12
No comment left by this customer.
14/03/12
Over all my experience was very good the only way it could have been improved is by providing a means of indicating a pick up time.
14/03/12
disgusting.courier dumped item in garden and left.Paid for heavy item service and courier not equipt for heavy items. never use again
14/03/12
Excellent value for money with an efficient customer service, what more could you ask for ?
14/03/12
simple and quick, great service
14/03/12
No comment left by this customer.
14/03/12
in spite of providing a mobile number incase the Citilink driver couldn't fine our house, he did not pick up the parcel and told the depot i
14/03/12
No comment left by this customer.
14/03/12
Excellent service as always! Fantastic rates, quick service, great website & friendly drivers. Would like to be able to pay by Paypal please
14/03/12
Excellent service, keeping you informed every step of the way at an extremely reasonable rate.
14/03/12
THE PARCEL IS STILL HERE AND IT SHOULD HAVE BEEN PICKED UP YESTERDAY AND THIS IS NOT THE FIRST TIME WHY PAY FOR NEXT DAY WHEN IT TAKES 4/5
14/03/12
No comment left by this customer.
14/03/12
The website is very easy to navigate, the prices are competitive, the service is as good as one could get. 5*
14/03/12
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14/03/12
No comment left by this customer.
14/03/12
Parcel was delivered on time as promised
14/03/12
No comment left by this customer.
14/03/12
No comment left by this customer.
14/03/12
Delivery was very quick and parcel arrived unscathed. Be good to get a collection window though - even of half a day so not waiting around.
14/03/12
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