We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 194,207 reviews.
simple to use - everything you promise thanks
08/11/10
Couldn't improve the service at all !!!!
08/11/10
The whole procedure worked extremely well.
08/11/10
I HAVE LOST CUSTOMERS AND SALES DUE TO ITEMS "DAMAGED ON ARRIVAL, NEVER COLLECT ON TIME , WILL NOT USE AGAIN
08/11/10
great service! easy to get from online forms to printed labels. thanks Parcel Monkey!
08/11/10
still excellent
08/11/10
great service,parcel was collected and delivered safely thank you
08/11/10
2nd day still no collection very dissapointed that i have had to wait in 2 days for nothing sent email still no response
08/11/10
No problems - website a little fiddly when trying to book - had to enter address details twice.
08/11/10
collected on time,no fuss thanks
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
Perfect
08/11/10
excellent service, parcel collected and delivered on time with no problems.
08/11/10
A1
08/11/10
Website is slow sometimes and hangs, I guess due to too much trafic. Never used to be slow!
08/11/10
No comment left by this customer.
08/11/10
Picked up in time window I chose, delivered early next day - what more could I ask?
08/11/10
Very convenient service, at a fraction of Royal Mail price.
08/11/10
great service as usual
08/11/10
just simply Outstanding !
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
Collection times could be condensed to perhaps 4 hours instead of 8, ie between 9 and 1 or 1 and 5.
08/11/10
No comment left by this customer.
08/11/10
Yet again, can not fault the service you provide.
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
Good service yet again
08/11/10
great prices and I trusted my precious parcel in your hands!
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
I use you because your are the cheapest on the market, keep up the good work
08/11/10
booked parcel failed to collect two days in a row still awaiting refund absolutely shocking!
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
Easy to book. Collected and delivered on-time.
08/11/10
No comment left by this customer.
08/11/10
EXCELLENT
08/11/10
