We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Excellent
19/03/12
Great service.
19/03/12
picked up and delivered on time at a reasonable cost
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
super fast delivery jut what i needed thanks.
19/03/12
The day of pickup no show had to ring them up they pick the parcel up next day not happy
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
everthing ok
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
You were good, but CityLink did not collect on the appointed day, excuses were, could not find address, van was full etc.
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
RUBISH SERVICE waited in from 8:00am-6pm,called 5:15pm told on the way,called again at 6:00pm was told he didnt have time to collect RUBBISH
19/03/12
Excellant service.
19/03/12
2 collections out of 7 were not collected on the day scheduled.
19/03/12
Excelent Service Again from Parcel Monkey & CityLink
19/03/12
No comment left by this customer.
19/03/12
Postage was well priced but has now taken a jump so not cheap any longer
19/03/12
price rise is too much, will have to look elsewhere or use parcel force.
19/03/12
No comment left by this customer.
19/03/12
excellent guys, keep up the good work
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
Great service
19/03/12
Very good company. We have used you before and we didn't even question where we'd go the second time.
19/03/12
Collection was arranged on the Sun for Tues. Did not show on Tues, called and told to wait till Wed. After messing around finally got on Fri
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
I waited in between 7.30-12pm when the parcel was to be delivered but it didn't arrive until after 13.30,not happy considering price paid!
19/03/12
Very good service from a great company. Pity about the recent big price rises, but I suppose high cost of fuel doesn't help.
19/03/12
Will use again very happy with service!
19/03/12
Very good service - thank you!
19/03/12
Excellent in every way!!!Thank you very much
19/03/12
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