We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 218,308 reviews.
it was great service, the driver even waited for me, to buy the flowers as he arrived very quick, result; very happy girlfriend and me.tnx
21/09/11
I am a business seller and use parcel monkey 40times per month, rarely are there problems & they've dealt with them quickly! :-)
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
Excellent service as usual!
21/09/11
drivers where very helpfull in particular the driver at delivery. excellent thank you
21/09/11
No comment left by this customer.
21/09/11
I really appreciate the CityLink guys went out of their way to intercept and change address of parcel I had given wring address thanks
21/09/11
Prompt, efficient reliable as usual
21/09/11
No comment left by this customer.
21/09/11
You've lost my parcel! was due for delivery today and you sent to other end of country! no apology, just that I can wait in for it tomorrow
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
brilliant !
21/09/11
No comment left by this customer.
21/09/11
Prompt, efficient and careful
21/09/11
No comment left by this customer.
21/09/11
briliant highly recommended
21/09/11
Great easy to use service. Many thanks!
21/09/11
No comment left by this customer.
21/09/11
Excellent service. The parcel was collected mid afternoon and delivered next morning.
21/09/11
Let us have an account so we don't have to do card payments every time!!!!
21/09/11
good service
21/09/11
No comment left by this customer.
21/09/11
good service
21/09/11
Your system works well multiple orders would be good
21/09/11
everything was ok as far as we know the customer hasn't complained yet
21/09/11
Top service, top price!
21/09/11
one parcel lost with very poor follow up from Courier
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
excellent reliable and value for monet
21/09/11
used you twice, first time courier didn;t come on day arranged. 2nd time got no notification as to when they would arrive
21/09/11
Everything worked as it should, from collection to delivery. No problems.
21/09/11
Only used parcel monkey a few times but all good so far. Bookings allow for choice of date but it always reverts to 'next day'
21/09/11
No comment left by this customer.
21/09/11
very good service from pick up to delivery thanks will use again
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
1st class service
21/09/11
