We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
The best we've found so far, easy to use and fuss free, keep it up and thankyou.
22/03/12
Particularly like the way all orders are listed and easily tracked
22/03/12
Never had any issues using parcel monkey good prices and service
22/03/12
Easy to use website. would have been nice to have an idea of when courier was coming to collect but fab service
22/03/12
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
Parcel delivered a day late because Courier didn't turn up to collect. Rescheduled it without telling me - had to phone to find this out.
22/03/12
Quick and efficient service, very satisfied. Thanks!
22/03/12
Customer Services Advisor (Anna) was superb in sorting out an issue with Courier.
22/03/12
Tracking does not confirm delivery
22/03/12
Fantastic service and really easy to use. Website easy to navigate and also user friendly. Will deffo use again. Cheers
22/03/12
No comment left by this customer.
22/03/12
Parcel damaged on arrival in Edinburgh. Fortunatley contects undamaged.
22/03/12
Our Response: Sorry to hear the box was damaged. Glad the items inside were ok!
Best company I have used . Quick pick up, and delivery. Competitive charge.
22/03/12
The collection man was very professional and collected on a Friday my parcel to my son arrived early on the Monday. That was great. Eleanor
22/03/12
As I use you for sending ebay orders payment by paypal would be useful
22/03/12
No comment left by this customer.
22/03/12
as good as ever well done PM
22/03/12
Very nicely except for the recent hike in my price
22/03/12
No comment left by this customer.
22/03/12
would like a helpline number rather than just an email address please!
22/03/12
No comment left by this customer.
22/03/12
you did fine in the end but would like things to be picked up before 1pm has my man at the other end worked funny hours
22/03/12
No comment left by this customer.
22/03/12
i am just wondering why my price hasn'nt been reduced to a pro seller as the quantity of parcels i have been despatching
22/03/12
Awesome service from City Link!£12.96 for 20kg next day by noon!Like to know how you can beat this??
22/03/12
Smooth service but recent price increase will make me think twice before using again.
22/03/12
I paid for next day delivery on Friday 16th march item was delivered on 19th at 2.30pm
22/03/12
Our Response: Hello, please note that when you booked you chose the 16th March as the collection date. So you item was delivered the next working day (the 19th March).
Couldn't be better!
22/03/12
No comment left by this customer.
22/03/12
Great service. Package was not well wrapped at pick up point but parcel monkey returned later and collected. Delivered quickly. V. Happy.
22/03/12
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
Driver on my run is first class will do anything to help he is the main reason for using you. Well done keep up the good work
22/03/12
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