We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 198,660 reviews.
Excellent, picked up on time, no complaints
21/12/10
No comment left by this customer.
20/12/10
Item not arrived after 7 days on a next day delivery, Tracking useless, No phone number for you, Hours trying to track from City, etc, Sorry
20/12/10
still waiting to hear why no collecton was made today. pls process refund
20/12/10
Picked up next day and delivered the following. Fast and friendly service. Delivery man could not be more helpful.
20/12/10
Failed to collect the parcel. Fortunately, the Courier delivered an unrelated item a couple of days later & we got them take the item.
20/12/10
No comment left by this customer.
20/12/10
When I tried to access the web to print the label, the website was down. Also I paid for a 24 hour delivery, it arrived a day late.
20/12/10
good service but there needs to be a number where staff at city link answer to customers through yourselfs a lot betterspent 4hrs om phone
20/12/10
No comment left by this customer.
20/12/10
Parcel was collected from me Tues 14th Dec - not delivered until Sat 18th - I paid for next day delivery! Not impressed with CitiLink.
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
could not pick up collection
20/12/10
No comment left by this customer.
20/12/10
never turned up on collection date had to deliver it myself to stockport
20/12/10
Simple process. Delivered when promised. Good prices
20/12/10
If not ablke to collect I should have been contacted and not left to wait in all day, should have been collected next day not 2 days later
20/12/10
No comment left by this customer.
20/12/10
You collected on the scheduled day, via Citylink. However, Citylink have still not delivered it to customer, assume it is the snow.
20/12/10
Parcel still not arrived after 1 week with C*i*t*y L*i*n*k, i know the weather is bad but you should of been honest with customers.
20/12/10
An absolutely first class service. Parcel collected and delivered safe and sound within scheduled time scales. so very pleased. Thankyou.
20/12/10
Excellent Service
20/12/10
No comment left by this customer.
20/12/10
Fast reliable service, would recommend.
20/12/10
Faultless!
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
As usual, a better and more reliable service than all the others - thank you ParcelMonkey!
20/12/10
I HAVE USED YOU BEFORE , AND NOW ARE LIMITED TO A PICK UP TIME , MY WIFE STAYED IN ALL MORNING AND ENDED UP TAKING IT HERSELF TO THE DEPOT
20/12/10
Collected and delivered within time period. Good friendly service
20/12/10
parcel wasn't picked up til 5.10pm Monday but arrived wednesdas as expected even in this weather! Thankyou
20/12/10
recipient went to collect parcel 3 times. first 2 times could not be found. he phoned us to say don't use Courier again. disappointing.
20/12/10
Found you on Money Supermarket, half the price of Royal Mail, will definatley recommend, 7 days from uk to Spain Thanks
20/12/10
very good courier, im happy with you. Parcel delivered ALL in one piece, not as dhl did it. THANK YOU
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
Picked up Monday.. Delivered Thursday.. NOT next day delivery as stated !!!!!
20/12/10
excellent service would recommend you to my friends and family
20/12/10
