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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,828 reviews.
Courier didnt come on the next day 2 days, i had to phone in and re book again
05/02/12
Phone city link to ensure they would deliver to a neighbour in my absence - they did't do it!
05/02/12
No comment left by this customer.
05/02/12
No comment left by this customer.
05/02/12
would be nice with more tracking info, when the parcel had arrived i Denmark, otherwise super job ;)
05/02/12
Good service but would be much better if you could give a time slot even AM or PM would be helpfull.
05/02/12
First time using them, as was a little worried, as trying someone new, but did a great job and really happy. so will be using again.
05/02/12
Give compensation if item is not collected on the said date.
05/02/12
collected on time, will definately use again
05/02/12
Quick response, no issues, collected as advised.Would like to be advised of a 3-4 hour collection window,rather than wait in all day.
05/02/12
No comment left by this customer.
05/02/12
PM's order form does not allow me to give additional directions for both drivers if there's none home at collection and delivery addresses.
05/02/12
1st class.
05/02/12
No comment left by this customer.
05/02/12
1st CLASS SERVICE AND CHEAPEST AROUND
05/02/12
No comment left by this customer.
05/02/12
Quick and easy service to use, very good all round
05/02/12
Very happy
05/02/12
No comment left by this customer.
05/02/12
Collected on time and delivered
05/02/12
No comment left by this customer.
05/02/12
Good service as ever keep it up !
05/02/12
ok
05/02/12
It was not clear that VAT is to be added, and whether a mailing bag is supplied by CityLink for your cheapest service
05/02/12
Excellent service - no problems at all.
05/02/12
No comment left by this customer.
05/02/12
great service, just shoould advertise including vat
05/02/12
No comment left by this customer.
05/02/12
My parcel wasn't collected the day I booked it in for so was delayed by 24hours. I was very disappointed!
05/02/12
No comment left by this customer.
05/02/12
The parcel wasn't picked up. Had to personally drop it off. No information update or apology offered.
05/02/12
Efficient and easy service
05/02/12
No comment left by this customer.
05/02/12
Excellent
05/02/12
Easy to use service, no complaints.
05/02/12
I am absolutely appalled at your service nobody came to another courier, I have emailed you twice and there is no contact number.
05/02/12
No comment left by this customer.
05/02/12
As always an excellent service thank you
05/02/12
The service you provide is excellent is in my opion.
05/02/12
No comment left by this customer.
05/02/12
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