We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Very professional staff and collect/deliver on time every time
22/03/12
Very efficiant
22/03/12
Fast and efficient - thank you
22/03/12
No comment left by this customer.
22/03/12
This is a brilliant service - efficient and hassle free! thank you
22/03/12
No comment left by this customer.
22/03/12
On time friendly service, many thanks, would def use again
22/03/12
really messed mu costings up on my ebay listings - 126 items have had to be changed
22/03/12
Cheap and super efficient - will definitely use you again!
22/03/12
Cool
22/03/12
Very easy and clear service. Product was picked up on Friday and delivered on Tuesday to Germany as stated.
22/03/12
Excellent service as always!
22/03/12
No comment left by this customer.
22/03/12
All went very smoothly, especially liked being able to print off despatch label, ready for collection. Reasonable cost. Will use again.
22/03/12
Item was collected on time and delivered next day as stated. Fine service and have since used again thank you - very competitive price also!
22/03/12
Parcel collected and delivered efficiently many thanks.
22/03/12
very good service,thanks
22/03/12
Easy service to use. Good price. Everything went according to plan. Thank you
22/03/12
No comment left by this customer.
22/03/12
I can't really fault the service - you did what you said you would do (arranged for City Link to pick up one day and deliver the next day).
22/03/12
I sent package several days ago and parcel force just tried to deliver my package back to me. Ridiculous service
22/03/12
all o.k.
22/03/12
Excellent serice
22/03/12
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
thanks great and fast
22/03/12
User friendly website and very competitive prices. Highly recommended!
22/03/12
No comment left by this customer.
22/03/12
Your prices made me leave. I was able to send mailbag orders with you for £4.50 now the same service costs £7.50. Inflation is not 90%
22/03/12
Our Response: City Link have raised prices to resellers. Unfortunately we have no choice but to pass these increases on. We still offer the cheapest next day services online that are available to everybody.
good service
22/03/12
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
Your company delivered to wrong address,the driver never telephoned the customer he left the goods with a complete stranger,so i will not us
22/03/12
Completely super service, easy to navigate, good value, pickup as planned and fast delivery.
22/03/12
No comment left by this customer.
22/03/12
No comment left by this customer.
22/03/12
Shame the charges have risen so high from £5.82 to £8.94. Have used the site 145 imes to datebut cannot absorb this increase. Back to P2G
22/03/12
No comment left by this customer.
22/03/12
Brilliant service as always. Great tracking on the website. Would like to be able to pay via Paypal in future.
22/03/12
Great value for money and excellent service as always - much better than Parcel2go!! Keep it up guys.
22/03/12
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