We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 202,495 reviews.
No comment left by this customer.
08/03/11
waited in all day for collection, driver failed to show. I then received an email to say I had missed my collection and I had to rebook
08/03/11
No comment left by this customer.
08/03/11
very good always collected on day stated keep up the good work
08/03/11
Your service is exceptional, first class and a real bargain. I've looked at other companies that are cheaper but they don't compare.
08/03/11
Excellent service recommended company
08/03/11
A+++++
07/03/11
Excellent! Many thanks! Very reliable!
07/03/11
more specific collection times
07/03/11
Second time I've used this site, great again, brilliant price! just a shame city link like to come when im doing the school run!
07/03/11
Will be using parcel monkey again and again!
07/03/11
As expected, nothing more or less
07/03/11
No comment left by this customer.
07/03/11
excellent service - many thanks :o)
07/03/11
It was not collected and I was not told that some one had tried. I retired a few days later and the it still had mot been collected.
07/03/11
Great service as usual, thanks
07/03/11
PICKED UP ONTIME,DELIVERED WHERE THEY HAD TO GO AND IN THE CORRECT TIME FACTOR ! CHEERS !!
07/03/11
Great service
07/03/11
Website could be improved. Started doing a quote then asked to log in but quote then gone and have to restart. Annoying!
07/03/11
excellent service, will use again
07/03/11
nothing wrong with your service expect the driver[city link]who collected from us was rude and arrogant to my wife and we have made a com
07/03/11
speedy service now that parcel force have to add vat!! will use from now on
07/03/11
No comment left by this customer.
07/03/11
good service
07/03/11
Fast and Efficient
07/03/11
No comment left by this customer.
07/03/11
I usually use a courier for ebay purchases or sales. I would probably use you more if you took paypal as a form of payment
07/03/11
nice friendly driver collected the parcel which was received in Canada 4 days later!
07/03/11
No comment left by this customer.
07/03/11
Excellent speedy service
07/03/11
happy as ever with every parcel. superb service. thank you
07/03/11
No comment left by this customer.
07/03/11
I wasn't given a tracking code so I don't even know if it arrived.
07/03/11
Good Service - Collected as arranged, but not delivered nextday but not sure why - otherwise good again..
07/03/11
No comment left by this customer.
07/03/11
Perfect yet again!
07/03/11
Excellent service!
07/03/11
No comment left by this customer.
07/03/11
your courier didnt even turn up i will call tomorrow to find out how to get my money back. Not at all happy won't be using again.
07/03/11
I would prefer quicker turnaround from order to label printing.
07/03/11
