We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 194,207 reviews.
Communication is very poor, you have a phone line but yuou cannot get through. Sending a message against a order you get a poor response
10/11/10
Arrived on time. Good.
10/11/10
SERVICE EXCELLENT
10/11/10
No comment left by this customer.
10/11/10
No problem withyourselves but the courier company didnt turn up on the day they were supposed too
10/11/10
No comment left by this customer.
10/11/10
deal with problems alot quicker as either you have not enough staff dealing with side or you incure alot of problems
10/11/10
Collected on time. Good service.
10/11/10
No comment left by this customer.
10/11/10
Is it worth adding notes for delivery driver? They don't seem to read them. Also not all delivery addresses have a mobile contact number.
10/11/10
No comment left by this customer.
10/11/10
Brilliant only took 3 working days from uk to spain, brilliant prices, easy to use website. I love it thanks
10/11/10
No comment left by this customer.
10/11/10
No comment left by this customer.
09/11/10
MY FIRST ORDER AND IT HAS STIL NOT BEEN PICKED UP!
09/11/10
Always a good reliable service, many thanks
09/11/10
I have been using Parcel Monkey in recent months for my small business and so far am very impressed with the service. Thank you.
09/11/10
No comment left by this customer.
09/11/10
On time and polite, what more could I ask for!
09/11/10
Very satisfied with level of service and always prompt responce...
09/11/10
No comment left by this customer.
09/11/10
yours is a totally brilliant service which I found out by chance from another user, you should advertise more ! I recommend to all
09/11/10
No comment left by this customer.
09/11/10
Great
09/11/10
Cheap and good service
09/11/10
I am very pleased with the service and will continue to use Parcel Monkey
09/11/10
Quality service, very pleased, will definately be using again, brilliant!, many thanks.
09/11/10
Was all good.
09/11/10
No comment left by this customer.
09/11/10
Top Rate as usual ! - "thanks"
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
Came to pick up in my preferred time slot, friendly, helpful driver, delivered on time, great value for money, trackable :-)
09/11/10
i found the site took a bit of time to print the labels out but the price and service was brilliant 5 *****************
09/11/10
A great service and polite helpfull driver.
09/11/10
excellent service, parcel collected and delivered on time with no problems.
09/11/10
i aske dthe courier to ring befor pick up he never did
09/11/10
No comment left by this customer.
09/11/10
As always, a super fast service. so easy to use, the page setup and process is so efficient it makes organising the courier very fast
09/11/10
Parecel was collected on time, and delivered next day. First class, thanks
09/11/10
