We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,801 reviews.
The item was collected in good time, delivered speedily and the recipient was also satisfied with the service.
15/03/12
WELL DONE GREAT PRICE QUICK DELIVERY WILL USE AGAIN
15/03/12
hi your prices have gone up on your basic service so i sent my last parcel direct with royal mail
15/03/12
Hi, always been very happy with service but alas don't think I will be using you any more as your recent price rises have led to me seeking
15/03/12
No comment left by this customer.
15/03/12
parcel collected ok on fri.for "next day" delivery?I had thought this meant sat? &on monday no one was home when it arrived to receive it!
15/03/12
Great service. The first time I have used the site and everything went smoothly. I would like to you accepting PayPal as a payment method
15/03/12
No comment left by this customer.
15/03/12
great service, good price easy to use website - will definitely use again - thanks!
15/03/12
Great service, reasonable cost
15/03/12
No comment left by this customer.
15/03/12
Great service as always!
15/03/12
Simply excellent
15/03/12
Service very good. Not pleased with 30% price increase.
15/03/12
Really efficient service. Would definately recommend and will be using again
15/03/12
you did what you said you would. thankyou
15/03/12
Parcel was picked up on time.However, was delivered in such a fashion that the parcel arrived badly damaged at the other end.Won't use again
15/03/12
No comment left by this customer.
15/03/12
No comment left by this customer.
15/03/12
happy
15/03/12
When the recipient was not there on the due delivery date you redelivered the next day. Well done.
15/03/12
I cant comment as I work for city link and all went well. Thanks :)
15/03/12
First Class service.
15/03/12
once again fantastic service 100%
15/03/12
No comment left by this customer.
15/03/12
Very quick delivery many thanks.
15/03/12
No comment left by this customer.
15/03/12
would like rough pick up time
15/03/12
A***************************
15/03/12
No comment left by this customer.
15/03/12
Easy to do, but surprised the cost of same parcel posted the previous week had increased
15/03/12
No comment left by this customer.
15/03/12
No comment left by this customer.
15/03/12
as always, friendly, reliable service, thanks.
15/03/12
No comment left by this customer.
15/03/12
Everything was absolutely fine - only down side is that prices seem to have gone up!
15/03/12
Thanks again i have used you a few times now & found you very easy to book with 10/10 A++++++++
15/03/12
I waited all day for the courier to arrive, tracking said they would come between 9 and 5:30 and they turned up 24 hours later. Wasted a day
15/03/12
Never had a problem any time I have used PM. 1st class service, thankyou
15/03/12
couldn't have asked for better service or price! Thanks
15/03/12
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