We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 197,295 reviews.
Always there on time, Highly recomended!!!!
12/12/10
Didnt arrive on the day specified infact 2 days later and unmarked hire van, just seemed very unprofessional, wont be using them again
12/12/10
Excellent service, fast as always.
12/12/10
Friday 8-45am. Took money (3 x times mormal rate) for a Saturday delivery & parcel remains uncollected (Sunday). What a swindle.
12/12/10
Excellent service from collection to delivery, will certainly use again.
12/12/10
No comment left by this customer.
12/12/10
None, just keep your fee's at a great price and the customers will keep flooding in
12/12/10
great service will def use again.
12/12/10
your delivery is not within 24hrs of collection as advertised. I have just under 10 orders in past week, poor performance from Courier
12/12/10
I was a bit nervous using Parcel Monkey because I hadn
12/12/10
Good service, took 3 working days to deliver after the collection date though. Could be faster.
12/12/10
One day later than ordered, but delivered in acceptable condition, thanks.
12/12/10
Really fast delivery.
12/12/10
No comment left by this customer.
12/12/10
TOP BANANA!
12/12/10
top courier i use tnt sometimes they are a waist of time keep up the good work mr monkey merry xmas and a happy new year
12/12/10
VERY HAPPY
12/12/10
items have been paid for but not collected
12/12/10
great service thanks
12/12/10
No comment left by this customer.
12/12/10
No comment left by this customer.
12/12/10
Excellent service, matters put in hand within just minutes of my placing the order for initial collection of item. Amazing.
12/12/10
Fantastic service from start to finish, only concern was how long the email with the label to print would take to arrive was not mentioned.
12/12/10
Pick up and deliver, all A1.
12/12/10
Order collected on Monday 6th on next day and still not delivered by 10th with no communication advising plan for delivery.
12/12/10
been waiting 7 days to get my package collected still nothing. no phone number for customer services if you can call it that.
12/12/10
great, as usual
12/12/10
Keep up the good work
12/12/10
poor communication
12/12/10
No comment left by this customer.
12/12/10
Still waiting for collection PM_351767_476121.Not delivered PM_350575_474261
12/12/10
Never let mw down. 10/10+.
12/12/10
No comment left by this customer.
12/12/10
Excellent Service = where would I be without it?
12/12/10
thanks would be better if courier could ring to give you a time
12/12/10
Given the bad weather the delivery was eventually made 8 days after collection so I'm happy it got their
12/12/10
excellent price for 2 parcels coming from NI, was quoted 3 times as much by other carriers, Bargain highly recommend!
12/12/10
No comment left by this customer.
12/12/10
Fantastic service, particularly considering the bad weather we have been experiencing. Will use again A+++++
12/12/10
My parcel has still not been collected!!
12/12/10
