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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
collected as arranged
15/03/12
No comment left by this customer.
15/03/12
VERY HAPPY WITH THE PICK-UP AND THE CUSTOMERS WERE ALSO VERY HAPPY WITH THE DELIVERIES
15/03/12
exactly what we need. Thank you :o)
15/03/12
great service, friendly staff
15/03/12
No comment left by this customer.
15/03/12
Good
15/03/12
pick up wasn't until 1pm so waiting was annoying but cant argue, good job
15/03/12
Great value for money
15/03/12
Very fast collection and delivered next day at a great price
15/03/12
No comment left by this customer.
15/03/12
The package arrived securely and safely and on time.
15/03/12
No comment left by this customer.
15/03/12
No comment left by this customer.
15/03/12
it was excdellent and i spread the gospel
15/03/12
No comment left by this customer.
15/03/12
No comment left by this customer.
15/03/12
I was told I'd get a next day pickup but it didn't happen next day.
15/03/12
Everything was perfect except for the email received telling me that the parcel was missing from the van when it clearly was not
15/03/12
No comment left by this customer.
15/03/12
Happy with service.
15/03/12
both items collected and delivered the next day, no problems
15/03/12
No comment left by this customer.
15/03/12
No comment left by this customer.
15/03/12
No comment left by this customer.
15/03/12
Great as always!
15/03/12
Shame the Courier charges have nearly doubled £5.82 now £8.94. That is some increase!!
15/03/12
No comment left by this customer.
15/03/12
Price is the main reason for using parcel monkey but also prefer to use city link.
15/03/12
Always use parcel monkey as I find City Link are excellent couriers, cheaper than other websites which is a must.
15/03/12
Very pleased with the service from parcel monkey
15/03/12
Thank you ;)
15/03/12
No comment left by this customer.
15/03/12
Competitive price, good and easy service, perfect delivery - always great! Thank you!
15/03/12
Ansolutly superb and very good value for money..... Much cheaper than royal mail will definitely use again
15/03/12
Excellent collection & delivery & driver very pleasant :)
15/03/12
No comment left by this customer.
15/03/12
missed collection on friday - promised tuesday delivery when picked up monday - arrived wednesday - 4I have unhappy customer
15/03/12
No comment left by this customer.
15/03/12
Excellent Service At Parcel Monkey. Easy to use and easy to track the parcel and see who signed for it.
15/03/12
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