We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,821 reviews.
Very happy with the service excellent value for money will be using again
14/03/12
Competitive rates, efficient emailing of postage labels. Always worked well for me.
14/03/12
fantastic service great value...thanks
14/03/12
No problems at all.
14/03/12
No comment left by this customer.
14/03/12
Fast delivery.Reasonable price.
14/03/12
no problems
14/03/12
Nothing you can do, but CityLink could do with finding a happier collections driver! I think he was having a bad day!
14/03/12
Parcel was not collected on the original scheduled day despite being in all day but was able to reschedule collection easily via the website
14/03/12
Many Thanks for all the Good service you give me - will use you again soon - Great Service & Friendly Comms CHEERS A+
14/03/12
No comment left by this customer.
14/03/12
Reliable, professional & friendly as always. Thank you
14/03/12
Excellent fast delivery and great price
14/03/12
Best Service door to door on time and very quick Thanks
14/03/12
No comment left by this customer.
14/03/12
It is very good service and will truly recommend them to others and would not turn to any other firm. Everything went so smoothly.
14/03/12
paid almost £60 to send a parcel insured for £800 (now found out that Parcel Monkey would ve sent & insured it for same amount for 1/2 cos
14/03/12
very satisfied...recommended
14/03/12
I am sorry that you could not pick up parcel no fault of yours my instruction were not carried out by sender as you reqested
14/03/12
Excellent as usual BUT now CityLink have dropped their postal bag offer, I won't be sending so much in future.
14/03/12
No comment left by this customer.
14/03/12
option to give a message to both delivery AND collection driver would be useful. Would like to be able to choose or know pick-up time on Net
13/03/12
No comment left by this customer.
13/03/12
prices gone up by aprox £2 looking elsewhere no bag rate
13/03/12
No comment left by this customer.
13/03/12
ALWAYS look at ways to improve your service! ALWAYS stay ahead of your competitors! Evolve, or die!
13/03/12
Excellent service and vey good value will certainly use Parcel Monkey Again
13/03/12
No comment left by this customer.
13/03/12
excellent service as usual
13/03/12
Process was smooth, price was good, and delivery was fast! What more could a customer want? I will definitely use Parcel Monkey again!
13/03/12
Would have been excellent if I was given a time slot for collection.
13/03/12
cheap and efficient
13/03/12
No comment left by this customer.
13/03/12
the parcel was collected and delivered on time
13/03/12
Excellent service thanks
13/03/12
Brilliant service - use you every day- keen prices makes all the difference to our business
13/03/12
i am happy with the service keep up the good work
13/03/12
No comment left by this customer.
13/03/12
a very good experience. this was the first time i have used parcel monkey, and i will definitely be using them again and recommending them t
13/03/12
I was very impressed with the service I received the price was excellent the saving of over £5 was passed on to my buyer I will use u agai
13/03/12
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