We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 218,746 reviews.
booked next day delivery and was given a collection date, parcel was not picked up until the day after, receipient very annoyed
25/09/11
your drivers are first brillant
25/09/11
would be nice to know weather you are picking up the parcel in the AM or PM
25/09/11
No comment left by this customer.
25/09/11
Parcel arrived a day late
25/09/11
All was good, I am very pleased. Thank you
25/09/11
pick was as promised . delivered without problems next day.excellent service thanks
25/09/11
Good price and easy to use. Have already recommended.
25/09/11
Wasn't delivered on the expected day
25/09/11
No comment left by this customer.
25/09/11
Good service on this occasion though previously poor when did not collect a parcel for 3 days and didn't call to say why not!
25/09/11
it would be nice to know what time the pick up will be. other than that was excellent.
25/09/11
No comment left by this customer.
25/09/11
No comment left by this customer.
25/09/11
Surpassed my expectations! Brilliant service. Highly recommend.
25/09/11
Great n easy service
25/09/11
I think that there has been a large improvement in your service from a year or so ago
25/09/11
fast pick up fast delivery
25/09/11
The attemted delivery at 1800 hours is erroneous. as the premises were open untill 2000,and the recipient phone number was provided .
25/09/11
Another 2 parcels damaged...My old courier Parcelforce never broke as many as Courier
25/09/11
First Class service will be happy to do business with you again in the future.
25/09/11
No comment left by this customer.
25/09/11
5 stars GREAT
25/09/11
Maybe give a time frame the courier will be buy to collect parcels.
25/09/11
No comment left by this customer.
25/09/11
No comment left by this customer.
25/09/11
Only improvement would be having a time slot for pick up/delivery
25/09/11
No comment left by this customer.
25/09/11
Excellent as always
25/09/11
Great sevice as always. Missed the collection but it was very easy to rearrange. Will always use parcel monkey. Thanks
25/09/11
good service
25/09/11
Smooth and easy transaction with no complications. Great price for next day delivery
25/09/11
EXCELLENT!!!!!
25/09/11
Easy system to use. Good value for service provided.
25/09/11
No comment left by this customer.
25/09/11
No comment left by this customer.
25/09/11
Ordered Sunday evening, picked up Monday morning and delivered next day. What more could we ask?
25/09/11
No comment left by this customer.
25/09/11
Very easy and clear to use :)
25/09/11
No comment left by this customer.
25/09/11
