We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,282 reviews.
No comment left by this customer.
16/03/12
Had to rebbook the collection because it was not picked up on the date that it should have been even though i stayed in.
16/03/12
Very good
16/03/12
Great service. Affordable. No fuss. Easy. Ta
16/03/12
The shipping labels are difficult to print off - have to save in a different file format, which is a pain. Otherwise, very good service
16/03/12
No comment left by this customer.
16/03/12
have used you a few times now, allways collect and deliver on time, all in good condition
16/03/12
Would have appreciated a missed collection card when pick up failed.
16/03/12
good allround service thankyou
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
DRIVER ARRIVED 1017 - PARCEL COLLECTED & SIGNED FOR - FAST, CHEERFUL SERVICE
16/03/12
No comment left by this customer.
16/03/12
Courier missed pickup then did not pick up til 7pm next day. Waited 2 days for them. What a joke!!
16/03/12
Brill service !! Really really good defo use again thanks x
16/03/12
The usual efficient and reliable service. Many thanks.
16/03/12
Tho ceramics aren't covered,I was told to buy additional insurance to cover it?! Doesn't make sense,so I just put value £20, not £200!
16/03/12
What can I say different to usual - Great service - friendly helpful drivers - Thank you!!
16/03/12
Pickup was a day later than I booked - but that was fault of Parcelforce not the site, so overall satisfactory.
16/03/12
as a new customer, Extremely Happy, Very prompt service 10/10
16/03/12
No comment left by this customer.
16/03/12
Outstanding, did exactly as you promised. Will use you again.
16/03/12
good
16/03/12
No comment left by this customer.
16/03/12
should include an option of delivering parcel to centre when booking,does not alway suit to wait in until parcel is picked up.
16/03/12
No comment left by this customer.
16/03/12
very good
16/03/12
No comment left by this customer.
16/03/12
email label to both sender and receiver to make sure the package is correctly addressed
16/03/12
No comment left by this customer.
16/03/12
easy to get quote - arrange collection. BRILLIANT job from City-Link as always!
16/03/12
satisfied with overall service
16/03/12
I cannot wait an entire day for a collection
16/03/12
Actually i find your site really easy to use, so do not go elsewhere now when needing to arrange for parcel deliveries.
16/03/12
Parcel was collected & delivered with no problems , great service . Also very easy to book as you don't need to print anything .
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
Yes they our a very good courier company, just a shame had to put prices up,
16/03/12
the delivery was picked up and delivered a day late, but otherwise fine.
16/03/12
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