-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,410 reviews.
I have used your company twice now and each time the service has been absolutely flawless ! Thank you.
01/02/12
No comment left by this customer.
01/02/12
great job, no complaints, so don't go changin' except a bit cheaper perhaps?
01/02/12
price is important ( full marks) delivery the next day ( excellent) what more is there to add ?
31/01/12
absolutely brilliant service recommended to anyone i got a quote on a push chair on parcel2go.com and it was 65 pound and you charged 7 A+++
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
Yes its fine but we never know when you have colllected ie we are not notified or when it has been delivered
31/01/12
No comment left by this customer.
31/01/12
not bad
31/01/12
Putting label into parcel for extra delivery protection is impossible as parcel is already wrapped up.
31/01/12
No comment left by this customer.
31/01/12
Time of delivery would be good IE- Morning or afternoon. Cheers. David P.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
some indication of when our parcels would be collected?? even am/pm would help!! also confusion over which company is collecting the parcel
31/01/12
good prices and good fast delivery service
31/01/12
No comment left by this customer.
31/01/12
The concept is brilliant the service is absolutely awful. U need new CH. Exec to get the operation very tight and run smoothly.
31/01/12
box looked like it had been thrown about. not really acceptable.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
Perhaps am collection or pm collection
31/01/12
Great service. Highly recommended.
31/01/12
Fantastic! Booked the courier 23:30 and parcel was collected no hastle 9:40 next morning...and at a great price. Couldn't ask for more.
31/01/12
Very pleased thanks very much have recommended you to others
31/01/12
Excellent speedy service fantastic value for money, as always. Highly recommended!
31/01/12
No comment left by this customer.
31/01/12
A rough collection time would be useful, even if it is only an AM or PM option
31/01/12
More detailed help info needed. Ability to speak to someone a necessity. Poor info at purchase point leading to hassle disappointing
31/01/12
a time scale of when the parcel is to be cillected would be nice everything else eas ok
31/01/12
As usual parcel was collected on time and costs reasonable. ery good service
31/01/12
always on the ball, never let me down yet. thank you
31/01/12
very poor
31/01/12
alles gut!
31/01/12
No comment left by this customer.
31/01/12
excellent services - highly recommended
31/01/12
Rude driver picked up the parcel, 30 mins away from being late. Lady on phone was rude too.
31/01/12
prices should include VAT from the start, not be added to every thing else at the end. A time slot for collections would be a huge help
31/01/12
1st week disastrous as driver never found house to collect. 2nd week perfect due to help given by excellent girl called Carys
31/01/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more