We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 194,207 reviews.
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05/11/10
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05/11/10
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05/11/10
Paid for next day delivery on a Thursday but my package wasn't picked up till Monday after I phoned. Good job it wasn't urgent, cheap though
05/11/10
excellent service no probs will use again thankyou
05/11/10
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05/11/10
Excellent service as ever
05/11/10
A parcel collected Monday about 13;00 was delivered to my customer in Austria on Tuesday morning Wow!
05/11/10
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05/11/10
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05/11/10
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05/11/10
All as stated. Good price.fast and safe delivery
05/11/10
Hello is there anyone in there?, no communication, answer your tickets.
05/11/10
Bad communication, do you every reply to your tickets?
05/11/10
It would save alot of time if you could search for addresses via a house number and post code instead you have to type all address in
05/11/10
So simple to use and a great price
05/11/10
we waited in all day for two days. interlink said that the driver came and put a card thru the door - he didn't
05/11/10
Collected and delivered on time a1 service!
05/11/10
Service was efficient and on time. Fantastic value for money!
05/11/10
So far your service has been very good!
05/11/10
No comment left by this customer.
05/11/10
The collection window is far too wide! Get it down to morning OR afternoon!
05/11/10
A reply to my customer service email would have been nice...
05/11/10
Sorry I clicked the wrong button I meant to put very good!!! Sorry.
05/11/10
again,a great no hassle service.
05/11/10
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05/11/10
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05/11/10
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05/11/10
Ver effecient service. Easy to use website. We shall definetly use Parcel Monkey again.
05/11/10
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05/11/10
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05/11/10
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05/11/10
Can't fault the service on this occasion..fast pick up and fast delivery :)
05/11/10
Last collection-2 parcels were delivered to the wrong customers by city link. However, it was sorted out without any fuzz!
05/11/10
I did not answer the door as I was asleep, but courier didn't try calling me. But it got sorted eventually.Otherwise good service, thank you
05/11/10
you were very helpful when I had a problem emailing the link to the ebay seller, and it all worked like clockwork, woud def use you again.
05/11/10
Excellent service, never have any problems at all....Thankyou Jayne x
05/11/10
very good, but a more accurate estimation of time of arrival would be good even just AM/PM :-)
05/11/10
After waiting in Fri, Sat & Mon rescheduled for Tues only to be reconsigned & finally collected Wed
05/11/10
good but the specified times are a waste of time. The driver came 4 hours early while I was out!! I do realise not guaranteed but......
05/11/10
