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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,841 reviews.
I am again very satisfyed with your service
06/02/12
No comment left by this customer.
06/02/12
Prompt collection around 1pm the following day after order being placed and delivered by 10am the following morning in Andover, Hampshire.
06/02/12
No comment left by this customer.
06/02/12
Worked well for me, all collected on time and delivered with no problems. Thanks.
06/02/12
No comment left by this customer.
06/02/12
Courrier didnt turn up for two days. turned up on day three when i called to complain
06/02/12
Parcel was picked up and delivered on time - Another successful transaction - Thank you.
06/02/12
No comment left by this customer.
06/02/12
outstanding service,hassle free. parcel delivered within 24 hours of reciept.delighted and will use service again
06/02/12
Very pleased with your company!
06/02/12
No comment left by this customer.
06/02/12
No comment left by this customer.
06/02/12
No problems at all - was impressed I could get a slot so quickly and delivery was fine.
06/02/12
We missed the collection as driver arrived before we open, I cannot find a link on your website, to rebook as I was advised to do so
06/02/12
Everything as requested. Quick collection and order delivered at other end with no problems.
06/02/12
No comment left by this customer.
06/02/12
very happy thanks
06/02/12
Thank You
06/02/12
Always been very happy with the City Link driver. Collects at a time that suits us and he's always friendly and polite.
06/02/12
No comment left by this customer.
06/02/12
No comment left by this customer.
06/02/12
Amazing service for the price
06/02/12
I spent almost 2 days t
06/02/12
Usual good service. Thanks!
06/02/12
No comment left by this customer.
06/02/12
No comment left by this customer.
06/02/12
Please can there be a place on the booking form for a collection point in case no-one is at home?
06/02/12
No comment left by this customer.
06/02/12
excellent services as always many thanks
06/02/12
Parcel not collected on day arranged, driver claimed no one in - untrue. Courier then promised us 3 times he would return, but he did not.
06/02/12
Excellent service, agreed date of collecton and delivery as requested, would use again
06/02/12
No comment left by this customer.
06/02/12
Collect one day - delivered next day . At a fair price. Great !!
06/02/12
Quick and very reasonable service - thank you, will certainly use again
06/02/12
Very easy to use website and good access to account details and the address finder now. Far better than parcel2go!
06/02/12
excellent as usual
06/02/12
I like to pay with pay pal and this no longer appears to be available. It would be nice to have this option. Service excellent
06/02/12
fab as always
06/02/12
it took 3 days for the package to be collected and god knows how many phone calls
06/02/12
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