We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 193,084 reviews.
yet again the parcel was not collected and i had to take it to the distribution centre in the next town.(Courier issue NOT parcelmonkey)
27/10/10
No comment left by this customer.
27/10/10
Excellent price. Quick pick up. Delivered on time. Perfect.
27/10/10
What can i say been spot on every time i use your service
27/10/10
picked up and delivered on time, and very good prices!
27/10/10
No comment left by this customer.
27/10/10
I usually judge someone by how well they deal with a problem but as I haven't yet had a problem with Parcel monkey then I can only say GREAT
27/10/10
you should have postcode search for delivery address-like interparcel have,saves time & parcel will not go to wrong address,
27/10/10
everthing went like clockwork, collected & delivered as agreed, price was good, I will certain use you again
27/10/10
PIck up and delivery exactly as scheduled. Website easy to use.
27/10/10
Prompt service
27/10/10
Excellent service, use them everyweek A+++++++
27/10/10
first class always - quick to receive confirmation of orders placed, easy system to use and follow through with carrier first class too!
27/10/10
easy to order used you once so i am useing you again tomorrow to pick up 2 more parcels bit bigger this time many thanks
27/10/10
quick efficient and easy to organise - ParcelMonkey wins the day again Recommended to all will use again and again
27/10/10
DHL didn't have any record of either the delivery address or sender address when they picked up. Delivery document downloads weren't labels
27/10/10
a no fuss delivery which was carried out smoothly at a great price.
27/10/10
The service was excellent.Collected the parcel when promised and delivered the next day.I will use your service again.Thank you.Colin.
27/10/10
excellent service
27/10/10
No comment left by this customer.
27/10/10
Great friendly service! collected during prefered time too! :o)
27/10/10
No comment left by this customer.
27/10/10
GOOD SERVICE
27/10/10
Sort out the worst customer service in the UK, when Courier make huge mistakes, you cant be arsed to sort it out when your customers cant
27/10/10
Our Response: Sorry you were dissatisfied with our service this time. As is clear from our other reviews, our hard working team is usually very effective at resolving problems.
DHL to germany, excellent service......City link ok, but wish they would pick up on day specified or update when pick up will occur!
27/10/10
No comment left by this customer.
27/10/10
No comment left by this customer.
27/10/10
Please call the contact number on the label to confirm delivery time. The parcel was left outside the front door.
27/10/10
I am a new customer but I am very satisfied with your service and price.
27/10/10
Your performance was superb, your driver was polite and efficient. Next day delivery is an absolute bonus
27/10/10
No comment left by this customer.
27/10/10
No comment left by this customer.
27/10/10
No comment left by this customer.
27/10/10
No comment left by this customer.
27/10/10
next day service for only £7 excellent
27/10/10
Brilliant !!
27/10/10
No comment left by this customer.
27/10/10
When it says fragile on the box, it always gets damaged. Is this some kind of red rag to them?
27/10/10
excellent very competative will use service for all my collections in future - leaves parcelforce standing
27/10/10
As a novice the whole system worked very well. An idea-- a little flash showing the stages eg printing a label woulod be great for beginners
27/10/10
