We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
No comment left by this customer.
20/03/12
1st Class service as always.
20/03/12
No comment left by this customer.
20/03/12
Excellent service and fast delivery.
20/03/12
The service is ok and simple to use, however, substantial increases in cost now means you are no longer competetive for us re small items.
20/03/12
good service but you have just become less competitive.
20/03/12
My parcel was wraped in bubble sheet. And it still get dent on it
20/03/12
No comment left by this customer.
20/03/12
Helpful and efficent service
20/03/12
ok
20/03/12
A++++++
20/03/12
Courier don't care about punctual collection or delivery. Took 3 days to collect. Poor customer service
20/03/12
Great service. Thanks.
20/03/12
perfect, good price, label should be available in pdf, i was arranging something to be delivered to me and had to email the label..
20/03/12
my next day delievery was not collect for a whole week!!!!!!!!!!!!!!!!!!!!!!
20/03/12
It was a very well orchestrated service from collection to delivery. I would happily use your service again, and recommend to others. Thanks
20/03/12
Prices gone up without any warning.
19/03/12
Sadly you have priced yourself out of market. Use other service. Service fab. £2 increase just not good biz practise! Sorry
19/03/12
Excellent as ever booked Friday evening
19/03/12
did not turn up to collect item
19/03/12
Excellent, easy to use, picked up, delivered, no complaints.
19/03/12
No comment left by this customer.
19/03/12
Courier are the worst they have ever been more damaged parts day by day they do not give a **** ! you are going to lose a good customer
19/03/12
good service
19/03/12
No comment left by this customer.
19/03/12
great
19/03/12
No comment left by this customer.
19/03/12
great value of money, quick delivery, great communication
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
parcel monkey is great, but the "city link" courier was disappointing, not turning up to pick the parcel up without notifying
19/03/12
v good yet again
19/03/12
excellent service from pick up until drop off
19/03/12
very very quick delivery to USA. Thank you
19/03/12
excellent service
19/03/12
excellent prices, great service
19/03/12
No comment left by this customer.
19/03/12
No comment left by this customer.
19/03/12
After seeing some comments was a bit concerned over quality of service however can't fault at all, collected and picked up as arranged
19/03/12
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