We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 204,478 reviews.
Generally excellent. Will use again in future.
04/04/11
It was really good as usual. I will be using you again and again.
04/04/11
parcel picked up as promised and delivered as promised will use again if need be
04/04/11
No comment left by this customer.
04/04/11
an approx pick up time is essential
04/04/11
although our parcels were picked up a day late due to the driver not being given our collection, the price was excellent.
04/04/11
Parcel Monkey gives us very good service. It is much easier to use than the Post Office.
04/04/11
No comment left by this customer.
04/04/11
The latest parcel was collected and delivered efficiently, and with no problems. Very pleased with service. Thanks.
04/04/11
No comment left by this customer.
04/04/11
Would prefer, as a non-business customer, prices shown inc VAT.
04/04/11
good price, no problems.
04/04/11
No comment left by this customer.
04/04/11
When completing the form on line is there any way that we can "remember" our details so that we do not have to complete them everytime
04/04/11
No comment left by this customer.
04/04/11
Only improvement would be avoid having to wait in all day for the delivery - apart from that Good
04/04/11
excellent service as always
04/04/11
No comment left by this customer.
04/04/11
No problems, very fast service, would use again
04/04/11
No comment left by this customer.
04/04/11
No comment left by this customer.
04/04/11
No comment left by this customer.
04/04/11
Easy to use. Reliable and competitive.
04/04/11
Excellent service - thanks!
04/04/11
exerlent service highly recomended will keep on using you many thanks
04/04/11
No comment left by this customer.
04/04/11
I could not fiind anywhere in my order details that told me the times that the parcels would be collected/delivered between.
04/04/11
Easy to use website and great service.
04/04/11
FAILED COLLECTION ON FIRST DAY NO CONTACT HAD TO RING MYSELF PARCEL ON THE BUYERS DOORSTEP AND NEVER LEFT A NOTE A FULL REFUND PLEASE
04/04/11
Arranged to collect on Tues but no-one came, so rearranged for Weds. All fine after this and well worth the money.
04/04/11
Always good service.
04/04/11
No comment left by this customer.
04/04/11
Efficient, and straightforward as always.
04/04/11
The bulky item was delivered in a couple of days cost was reasonable tracking was a problem.
04/04/11
No comment left by this customer.
04/04/11
Use on a regular basis, never had a problem! Excellent service
04/04/11
Easy and straight forward transaction - many thanks!
04/04/11
Courier lost my £500parcel then found it then lost again, promised delivery 3days on the trot, next day delivery became 5days.Clients irat
04/04/11
No comment left by this customer.
04/04/11
Great service, wish there could be more info about parcel pick up as waiting in all day was a bit of a pain
04/04/11
