We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
one parcel was not collected
20/03/12
fast efficient and fexible
20/03/12
I have not had any problems, the service is very good. I will continue to use your service in the future.
20/03/12
good service but since putting up your prices I will be using another courier
20/03/12
COURIER WAS 2 DAYS LATE
20/03/12
No comment left by this customer.
20/03/12
great, thank you
20/03/12
No comment left by this customer.
20/03/12
Nightmare sending shipping label as attachment to sender. I provide email address of sender so you can send direct but fail to do so, why?
20/03/12
An excellent service.
20/03/12
No comment left by this customer.
20/03/12
No comment left by this customer.
20/03/12
No comment left by this customer.
20/03/12
Cheers Great as always ++++++++++:)
20/03/12
An a.m. or p.m. pick-up email would have been good. Waited in all day for a 6pm pick-up!
20/03/12
as usual, great service
20/03/12
No comment left by this customer.
20/03/12
As I am in Beckenham I hoped pick up would be in the morning since city Link have a Beckenham Depot and it was. Excellent
20/03/12
The goods were delivered as promised
20/03/12
No comment left by this customer.
20/03/12
very happy service would have been perfect if a 2 or 3 hour time scale for uplift is given
20/03/12
very good service
20/03/12
GREAT SERVICE
20/03/12
No comment left by this customer.
20/03/12
well priced and fast service
20/03/12
A rough time of collection would have been the only thing more I could have asked for. Excellent service by the courier and very courteous.
20/03/12
I have an order that had never been collected re booked 2 x times and no refund was given nor a reply
20/03/12
No comment left by this customer.
20/03/12
1st Class service as always.
20/03/12
No comment left by this customer.
20/03/12
Excellent service and fast delivery.
20/03/12
The service is ok and simple to use, however, substantial increases in cost now means you are no longer competetive for us re small items.
20/03/12
good service but you have just become less competitive.
20/03/12
My parcel was wraped in bubble sheet. And it still get dent on it
20/03/12
No comment left by this customer.
20/03/12
Helpful and efficent service
20/03/12
ok
20/03/12
A++++++
20/03/12
Courier don't care about punctual collection or delivery. Took 3 days to collect. Poor customer service
20/03/12
Great service. Thanks.
20/03/12
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