We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 203,391 reviews.
Great service - will use you again.
15/03/11
Very good. I like you. Once I had a problem and it was resolved good for a company with no contact numbers etc.
15/03/11
Thanks for your comments. Our support system does work and allows us to keep our costs low and pass on the savings to you!
excellent service as usual
15/03/11
good pick up and delivery to germany, cheers.
15/03/11
Parcel picked up a day after web site said it would be. Carrier was NightFreight. City Link was great for a previous pick up
15/03/11
Excellent!
15/03/11
Online tracking is not working and now company where parcel was scheduled to be delivered to claim nothing arrived. V bad
15/03/11
Our Response: As specified when booking, online tracking is not available for Nightfreight shipments. To track, please call the number found in your account next to the confirmed booking.
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
Excellent service and competitive prices. Package was collected and arrived right on schedule.
15/03/11
Thanks!
No comment left by this customer.
15/03/11
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15/03/11
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15/03/11
great service,collected early on day stated,delivered next day,will use parcel monkey again,will recommend to friends.
15/03/11
No comment left by this customer.
15/03/11
As always spot on - thanks
15/03/11
No problems or issuses.
15/03/11
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15/03/11
No comment left by this customer.
15/03/11
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15/03/11
you are a credit to your industry and will use you much more in the future
15/03/11
Very efficient, good price, would use again
15/03/11
best courier service there is i used them for over a year and recommend them
15/03/11
Thank you, thank you, thank you for your long term business!
No comment left by this customer.
15/03/11
I am very impressed with the service I have had lately, thank you. You have redeemed yourselves!
15/03/11
Thanks for giving us another go. We have one of the best service levels in the industry so keep the bookings coming!
Date of collection was entered as a Thursday, courier turned up two days early
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
the service was very good and no problems occurred with booking the collection
15/03/11
No comment left by this customer.
15/03/11
When I placed the order I had no access to a printer, so I had to phone for advice about labels - maybe you could add some notes?
15/03/11
Ideal if you could give better time scale on delivery collections
15/03/11
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15/03/11
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15/03/11
Really good price offered and wonderful service where you come to me! I will definately choose you again.
15/03/11
Thank you, I'm glad to hear you're enjoying using the service.
No comment left by this customer.
15/03/11
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15/03/11
No comment left by this customer.
15/03/11
Prompt pickup, quick delivery despite recipient's long absences. Very efficient company, plus very clear website. Excellent.
15/03/11
Thank you very much, we're always improving so keep coming back to see what more we can offer :)
Several packages sent through Parcelmonkey, no single problem- always on time,tracking provided and - really good price! Thank you!
15/03/11
You're welcome, thanks for all the bookings!
