We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 198,660 reviews.
Excellent alround service. Could not be faulted.
22/12/10
you could pick up parcels that have been payed for,still waiting after one week my son has no present now!!!!!!
22/12/10
Very good service will use you again
22/12/10
No comment left by this customer.
22/12/10
Its a bit of a bugger when you dont know when hes coming, but the item got picked up on the right day.
22/12/10
No comment left by this customer.
22/12/10
No comment left by this customer.
22/12/10
the parcel wasnt delivered next day as i was to understand........the recipient had to wait until monday instead of friday
22/12/10
No comment left by this customer.
22/12/10
I think your service is flawlwss and look forward to working with you again!!! Kim Bull / WOWBOW London
22/12/10
3rd attempt still not copllected.
22/12/10
Had to stay in till 4:30pm, would have liked to have had a rough idea of pick up so i could have gone out.
22/12/10
excellent value for money, great service
22/12/10
Great as always, considering the snow we had, still picked up the same day...amazing !!!! Make sure your driver gets a bonus !!
22/12/10
Can you please deliver PM_345199_465879 before xmas Customer not happy please call me on 01273581284 to let me know what is going on david
22/12/10
No comment left by this customer.
22/12/10
I know you have had adverse weather to contend with, but not even have made contact to say you could not cope with my parcel. please refund.
22/12/10
2nd time I've used these, 2nd time I've been majorly let down. Dreadful service and comms. Blamed weather but parcel 'on van' for week.
22/12/10
No comment left by this customer.
22/12/10
collection is very poor no customer support!!
22/12/10
Excellent fast delivery, reasonable prices. Thanks
22/12/10
great price, really easy to book and a quick delivery, couldn't ask for more, very impressed have told lots of people to use you in future!
22/12/10
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22/12/10
No comment left by this customer.
22/12/10
My pacell is missing and i want compensating !
22/12/10
excellent service! even in poor weather conditions. parcel picked up Thurs eve and was in spain Mon morning.
22/12/10
Very slow delivery although to be fair it was probably caused by the atrocious weather conditions.
22/12/10
2nd time of using and as fantastic as before - thanx
22/12/10
very quick and best price will be using you again thankyou
22/12/10
We are very happy with the service we received and will use you again, thanks.
22/12/10
Excellent service - speedy (depite weather conditions), polite, friendly - will certainly use again. Many thanks!
22/12/10
No comment left by this customer.
22/12/10
good service
22/12/10
No comment left by this customer.
22/12/10
Easy transaction as always and the added benefit of extra cover for ebay users - many thanks and happy Xmas!
22/12/10
great service. will use again
22/12/10
Pick up was a day late and no warning of this at the time on your website. CityLink were helpful when I phoned them direct, though.
22/12/10
The service is good, but the thing I'd like to see improved is a more accurate time of collection so I don't have to hang around waiting.
22/12/10
Still waiting for a parcel that was scheduled as next day delivery, 5 days late so far........
22/12/10
very efficient in spite of the severe weather constraints on vehicle movements - strongly recommended
22/12/10
