We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 218,314 reviews.
Only used parcel monkey a few times but all good so far. Bookings allow for choice of date but it always reverts to 'next day'
21/09/11
No comment left by this customer.
21/09/11
very good service from pick up to delivery thanks will use again
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
1st class service
21/09/11
No comment left by this customer.
21/09/11
The PM number used for tracking on the tracking section of your website is not recognised by DHL. Hence an phonecall to DHL to verify that i
21/09/11
i'd like to preview the shipping label before printing - then amend if required - often have 1 line missing and can't change once ordered.
21/09/11
Dear all at Parcel Monkey, I think this is a fantastic service and we will continue to use you. AnneHerbert.Com
21/09/11
The parcel wasn't collected on the day I booked. I waited in all day. I had to make phone calls and arrange for them to come another day.
21/09/11
Great value, fast delivery and picked up from my door...what could be better? I'll definitely use again.
21/09/11
No comment left by this customer.
21/09/11
excellent service as always thanx
21/09/11
Excellent service all round; collected quickly, delivered quickly; very competitve price - will definitely use again
21/09/11
Great service - excellent price
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
great service!
21/09/11
Offer a very good service,never had a problem ....
21/09/11
Excellent as always
21/09/11
No comment left by this customer.
21/09/11
Too much damage to very well packaged items shows total disregard in handling. Claiming and complaining impossible.
21/09/11
Brilliant service, great value for money. Its the first time I have used this and I will be back soon . Thanks
21/09/11
excellent service will use you now for every parcel i send
21/09/11
Reliable service over the last year. Was not the case before. Keep it up
21/09/11
Very good, everything was as arranged, thank you , UKPPG
21/09/11
No comment left by this customer.
21/09/11
reliable
21/09/11
No comment left by this customer.
21/09/11
If we hadn't chased our first collect at 5pm last wednesday, it wouldn't have got collected.
21/09/11
Parcel never got picked up had to take to depot myself. i have no tracking of th item on website
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
No comment left by this customer.
21/09/11
Most of our consignments have been brilliant but we did have one that went completely 'Pear -shaped' - a parcel to Spain, got there in end.
21/09/11
No comment left by this customer.
21/09/11
great as always
21/09/11
He came, you delivered.
21/09/11
pick up made but sothampton cancelled delivery. Very frustrating phone calls, delivery made 4 days late. No compensation offered
21/09/11
