We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
thanks
14/03/12
As always a good service and at a cost that is affordable to all - Thank You!
14/03/12
Not your usual prompt delivery should have been delivered yesterday but has only been loaded for delivery today
14/03/12
No comment left by this customer.
14/03/12
Very efficient and website easy to use
14/03/12
Paid for next day delivery by 12 noon, never got there. Late delivery cost me money.
14/03/12
Excellent; not sure how the others are able to charge so much! Very pleased with service.
14/03/12
GR8 service.never let me down highly recommend
14/03/12
the 4 parceled have been not collected at the date even we booked 2 days befor. we even got no infos about.
14/03/12
Really pleased , parcel picked up from ebay seller other end of the country and delivered here next day, very reasonably priced, brilliant
14/03/12
excellent
14/03/12
Couriers collected and delivered when expected. Competitive rates and efficient service.
14/03/12
No comment left by this customer.
14/03/12
No comment left by this customer.
14/03/12
No comment left by this customer.
14/03/12
nothing to change, was spot on!
14/03/12
excellent as always,keep it up!
14/03/12
Very happy with the service excellent value for money will be using again
14/03/12
Competitive rates, efficient emailing of postage labels. Always worked well for me.
14/03/12
fantastic service great value...thanks
14/03/12
No problems at all.
14/03/12
No comment left by this customer.
14/03/12
Fast delivery.Reasonable price.
14/03/12
no problems
14/03/12
Nothing you can do, but CityLink could do with finding a happier collections driver! I think he was having a bad day!
14/03/12
Parcel was not collected on the original scheduled day despite being in all day but was able to reschedule collection easily via the website
14/03/12
Many Thanks for all the Good service you give me - will use you again soon - Great Service & Friendly Comms CHEERS A+
14/03/12
No comment left by this customer.
14/03/12
Reliable, professional & friendly as always. Thank you
14/03/12
Excellent fast delivery and great price
14/03/12
Best Service door to door on time and very quick Thanks
14/03/12
No comment left by this customer.
14/03/12
It is very good service and will truly recommend them to others and would not turn to any other firm. Everything went so smoothly.
14/03/12
paid almost £60 to send a parcel insured for £800 (now found out that Parcel Monkey would ve sent & insured it for same amount for 1/2 cos
14/03/12
very satisfied...recommended
14/03/12
I am sorry that you could not pick up parcel no fault of yours my instruction were not carried out by sender as you reqested
14/03/12
Excellent as usual BUT now CityLink have dropped their postal bag offer, I won't be sending so much in future.
14/03/12
No comment left by this customer.
14/03/12
option to give a message to both delivery AND collection driver would be useful. Would like to be able to choose or know pick-up time on Net
13/03/12
No comment left by this customer.
13/03/12
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