We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,782 reviews.
ONCE AGAIN VERY GOOD
14/03/12
Nice man came to collect package - very friendly and hassle-free. Good price too.
14/03/12
i'm disappointed to see the same day collection service from city link has gone
14/03/12
Great service Thanks
14/03/12
first class service, happy to keep using your service in the future
14/03/12
No comment left by this customer.
14/03/12
Over all my experience was very good the only way it could have been improved is by providing a means of indicating a pick up time.
14/03/12
disgusting.courier dumped item in garden and left.Paid for heavy item service and courier not equipt for heavy items. never use again
14/03/12
Excellent value for money with an efficient customer service, what more could you ask for ?
14/03/12
simple and quick, great service
14/03/12
No comment left by this customer.
14/03/12
in spite of providing a mobile number incase the Citilink driver couldn't fine our house, he did not pick up the parcel and told the depot i
14/03/12
No comment left by this customer.
14/03/12
Excellent service as always! Fantastic rates, quick service, great website & friendly drivers. Would like to be able to pay by Paypal please
14/03/12
Excellent service, keeping you informed every step of the way at an extremely reasonable rate.
14/03/12
THE PARCEL IS STILL HERE AND IT SHOULD HAVE BEEN PICKED UP YESTERDAY AND THIS IS NOT THE FIRST TIME WHY PAY FOR NEXT DAY WHEN IT TAKES 4/5
14/03/12
No comment left by this customer.
14/03/12
The website is very easy to navigate, the prices are competitive, the service is as good as one could get. 5*
14/03/12
.
14/03/12
No comment left by this customer.
14/03/12
Parcel was delivered on time as promised
14/03/12
No comment left by this customer.
14/03/12
No comment left by this customer.
14/03/12
Delivery was very quick and parcel arrived unscathed. Be good to get a collection window though - even of half a day so not waiting around.
14/03/12
The only problem I encountered was not being able to print docket in Firefox - otherwise superb service and grateful student. Thanks
14/03/12
parcel looks like its been stabbed with a forklift, totally trashed, returned for credit.
14/03/12
The service is always good, but as the prices have gone up I am looking for a cheaper courier.
14/03/12
No comment left by this customer.
14/03/12
No comment left by this customer.
14/03/12
Another great delivery from Parcel Monkey - no nonsense, smartly priced, I have come to rely on the great service
14/03/12
No comment left by this customer.
14/03/12
Very pleased with the service so far (usd twice now) and so far so good. Cheaper than going to the courier directly which is a bonus too!
14/03/12
Parcel was never delivered
14/03/12
No comment left by this customer.
14/03/12
Try turning up on the right day to collect!!
14/03/12
Great service, thanks
14/03/12
Collected next day; delivered following day. Couldn't ask for more :-)
14/03/12
Parcel was not delivered, no contact from Parcel Monkey, and still haven't heard from them!
14/03/12
I was wabsolutely delighted with my transaction with you and will definately use your service again
14/03/12
Great system, easy to arrange and parcel collected mid morning so didn't have to wait in all day.
14/03/12
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