We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 198,660 reviews.
supposed next day delivery still pending 7 days later-wont use again, very poor
21/12/10
To be informed by DHL of approx time of pick-up ie am or pm. would be appreciated. I was unable to track parcel with given number.
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
The second parcel not to collected it is still in my hall
21/12/10
Placed order for next day collection on Monday, did not pick up until Thursday!!!!!!
21/12/10
No comment left by this customer.
21/12/10
wanted pickng up on friday didnt come till monday not happy
21/12/10
2 weeks later and still not been delivered, no contact from you regarding this!
21/12/10
my parcel still hasn't been delivered! :o(
21/12/10
Absolutely first class to get our package from the far SW of England to the depths of Spain in this last weeks weather in 4 days and 3 hours
21/12/10
awaiting pickup since 11/12 /10!!!now desparate for client delivery!!!
21/12/10
AN EXCELLENT SERVICE WHICH I COULD NOT PRAISE HIGHLY ENOUGH. PRICE WAS FANTASTIC, ORDERING PICK UP WAS EASY AND PICK UP WAS WITHIN 12 HOURS.
21/12/10
Considering weather conditions satisfied with service given
21/12/10
Delighted with low cost, speedy, service.
21/12/10
Usual excellent service.
21/12/10
No comment left by this customer.
21/12/10
I paid for next day delivery and i did not get that as far as iknow it has still not been delivered. This was due to be delivered even befo
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
a very good service well done.
21/12/10
No comment left by this customer.
21/12/10
You actually did excellent, because the item reached the buyer in the correct timing. there were no delays. i am happy ★★★★★
21/12/10
parcel was not collected and cancelled by couriers
21/12/10
No comment left by this customer.
21/12/10
Quick collection and speedy delivery. More detailed instructions regarding printing of parcel labels would be good.
21/12/10
Knowing that times collection times cannot be guaranteed, make it clear that we should ensure there is someone all day!
21/12/10
First class all round.
21/12/10
thankyou very much
21/12/10
No comment left by this customer.
21/12/10
Should have been next day delivery - arrived 24hrs after that, but all things considered an excellent service for a great price!
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
Good service in difficult weather conditions
21/12/10
totally discusted with the service,NO COLLECTION,NO CONTACT!!my order was cancelled by you,GOING THROUGH PAYPAL FOR REFUND,never use again!!
21/12/10
excellent service.thankyou
21/12/10
Great friendly service team, well done to all
21/12/10
Used City Link (premium I think it was), after reading reviews was alittle worried. I didn't need to be, no problems at all. A+
21/12/10
No comment left by this customer.
21/12/10
