We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
all went well
17/03/12
Excellent - left parcel in garage for collection as had to visit husband in hospital, driver gave approx time. Really helpful.
16/03/12
excellent service
16/03/12
tHANKS
16/03/12
will use again
16/03/12
No comment left by this customer.
16/03/12
fantastic service again. many thanks
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
Excellent service!
16/03/12
My only complaint is that pick up dates/times are not stated before you order and pay. Otherwise very good.
16/03/12
Not 100% but still doing a good job.
16/03/12
ordered friday late pm, collection was not however until following Tuesday - we were not called, we had to call cust services to get info
16/03/12
Your pricing was deceving because I ended up paying more on the checkout than initial price displayed on the quotation. Very disspointed!
16/03/12
No comment left by this customer.
16/03/12
Had to rebbook the collection because it was not picked up on the date that it should have been even though i stayed in.
16/03/12
Very good
16/03/12
Great service. Affordable. No fuss. Easy. Ta
16/03/12
The shipping labels are difficult to print off - have to save in a different file format, which is a pain. Otherwise, very good service
16/03/12
No comment left by this customer.
16/03/12
have used you a few times now, allways collect and deliver on time, all in good condition
16/03/12
Would have appreciated a missed collection card when pick up failed.
16/03/12
good allround service thankyou
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
DRIVER ARRIVED 1017 - PARCEL COLLECTED & SIGNED FOR - FAST, CHEERFUL SERVICE
16/03/12
No comment left by this customer.
16/03/12
Courier missed pickup then did not pick up til 7pm next day. Waited 2 days for them. What a joke!!
16/03/12
Brill service !! Really really good defo use again thanks x
16/03/12
The usual efficient and reliable service. Many thanks.
16/03/12
Tho ceramics aren't covered,I was told to buy additional insurance to cover it?! Doesn't make sense,so I just put value £20, not £200!
16/03/12
What can I say different to usual - Great service - friendly helpful drivers - Thank you!!
16/03/12
Pickup was a day later than I booked - but that was fault of Parcelforce not the site, so overall satisfactory.
16/03/12
as a new customer, Extremely Happy, Very prompt service 10/10
16/03/12
No comment left by this customer.
16/03/12
Outstanding, did exactly as you promised. Will use you again.
16/03/12
good
16/03/12
No comment left by this customer.
16/03/12
should include an option of delivering parcel to centre when booking,does not alway suit to wait in until parcel is picked up.
16/03/12
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