We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 203,391 reviews.
parcel was collected before label was able to be printed ,(slightly worrying)otherwise very good service.
14/03/11
Very simple and cheap :)
14/03/11
No comment left by this customer.
14/03/11
No comment left by this customer.
14/03/11
No comment left by this customer.
14/03/11
Great
14/03/11
Friendly service, quick delivery. Thank you.
14/03/11
Good all round service,will use again this week.
14/03/11
Couldn't fault the service; everything was excellent
14/03/11
No comment left by this customer.
14/03/11
No comment left by this customer.
14/03/11
item collected and delivered on time.Perfect.
14/03/11
No comment left by this customer.
14/03/11
All good - as per usual parcel collected and delivered promptly by Courier
14/03/11
Have no complaints yet again another great transaction. Picked up the agreed date and delivered next day
14/03/11
Thanks for your compliments!
No comment left by this customer.
14/03/11
Great Service door to door, Great value, I'll never go back to Royal mail now
14/03/11
quick delivery, picked up on day i booked
14/03/11
Good value for money, I have used Parcel Monkey on several occassions and found the service to be excellent
14/03/11
A1 as always
14/03/11
No comment left by this customer.
14/03/11
No comment left by this customer.
14/03/11
Great service. Definately would recommend. Thanks.
14/03/11
Excellent service,would recommend and will definitely use again!
14/03/11
No comment left by this customer.
14/03/11
Courier lost my package. It turned up eventually, but not the kind of service I would expect.
14/03/11
great service collected ok and delivered ok, perfect service all round thanks will use again
14/03/11
hi
14/03/11
I found your service excellant. The web site is easy to navigate and understand. Top marks and I will recommend.
14/03/11
No comment left by this customer.
14/03/11
Superb as always
14/03/11
today it has almost been impossible to login, but working a bit better now. collection came before labels were ready to print
14/03/11
Our Response: Sorry to hear you were having problems. Our servers were suffering a little with very high volumes of bookings, we've now invested in more servers and the issues are resolved.
Great service best prices no complaints at all will use again x
14/03/11
my packages were delivered a day late -, they were exhibition stands for a one day event, I would like a refund
14/03/11
No comment left by this customer.
14/03/11
excellent as ever
14/03/11
very good, as far as I'm aware the recipient got their stuff. Easy web site, good rates, timeous pickup.
14/03/11
No comment left by this customer.
14/03/11
Very Good. Good communication. Fast pick up and Delivery. Very Reasonably Priced
14/03/11
Shocking that they do not have a contact number and don't bother to answer emails.
14/03/11
Our Response: All communications to and from Parcel Monkey are available in the 'Support Centre' view of your account after logging in.
