We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 203,391 reviews.
excellent service would definately use again thank you
13/03/11
No comment left by this customer.
13/03/11
No comment left by this customer.
13/03/11
well pleased again, keep up the good work buddies :o)
13/03/11
been able to choose a collection time within set hours would be good
13/03/11
No comment left by this customer.
13/03/11
No comment left by this customer.
13/03/11
collected on time, thank you
13/03/11
No comment left by this customer.
13/03/11
No comment left by this customer.
13/03/11
excellent service
13/03/11
is your service working?
13/03/11
No comment left by this customer.
13/03/11
No comment left by this customer.
13/03/11
No comment left by this customer.
13/03/11
Always great as usual
13/03/11
Excellent service!Highly reco
13/03/11
I asked for the parcel to be collected before 2pm, the person arrived 3.30pm when I was out.
13/03/11
Our Response: Sorry to hear you missed your collection. We take thousands of bookings every day so the whole process is automated and any notes only available to the delivering driver. Collections take place between 9am and 5pm.
I do not always have both the email and /or a phone no, easier if they are not essential
13/03/11
No comment left by this customer.
13/03/11
only for small parcel the service is excellent but for heavy parcel totally useless wouldn't recommend to anybody!
13/03/11
No comment left by this customer.
13/03/11
easy set up quick collection, painless like deliveries should be.
13/03/11
brilliant service and low prices I use them for everything,unfortunate name
13/03/11
Great service many thanks
13/03/11
No comment left by this customer.
13/03/11
absolute professional firm, will use again
13/03/11
Excellent as per usual
13/03/11
Excellent as usual A**********************
13/03/11
No comment left by this customer.
13/03/11
No comment left by this customer.
13/03/11
very good servise
13/03/11
Very happy with service.
13/03/11
No comment left by this customer.
13/03/11
arranged for parcel to be picked up on the monday but got picked up on the tuesday
13/03/11
very quick pick up and delivery
13/03/11
First time I have used your service and totally impressed as are the recipients. Will be using you again!
13/03/11
SOMEHOW 2 PARCELS TO 2 DIFFERENT PEOPLE & COLLECTED BY 2 DIFF COMPANIES WENT TO THE WRONG ADDDRESSES. PLEASE REPLY TO THIS PROBLEM ASAP.
12/03/11
No comment left by this customer.
12/03/11
would have helped to have pop up boxes when filling in postage information to give explanations for what it requires, some i did not know
12/03/11
