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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,411 reviews.
1st week disastrous as driver never found house to collect. 2nd week perfect due to help given by excellent girl called Carys
31/01/12
No comment left by this customer.
31/01/12
Absolutely perfect order process and no problems with the delivery service. Top marks!
31/01/12
The Item arrived on time, however the item arrived damaged and dented and I am not looking at whet to do to sort out the problem!!
31/01/12
Excellent service as normal.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
We have been very pleased with the service that we have received. Many thanks.
31/01/12
efficient once again!!
31/01/12
I often have trouble with your website working very slowly. If this could be sorted I would be a lot happier. Thanks.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
good service overall, i would recommened the driver scanning the parcel (eg like UPS do) so that i know it has been accepted/tracked
31/01/12
No comment left by this customer.
31/01/12
Collection on due day failed. I had to rebook even though there was someone in all day, and other deliveries were received OK
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
Fast and efficient
31/01/12
Reasonable service, but pick-up takes too long. Soometimes I need parcels to go the same day and I cannot do that with Parcel Monkey
31/01/12
Great job - thanks - the tracking info is great!
31/01/12
Perfect!
31/01/12
cant add more very good all round
31/01/12
Good service as always, thank you
31/01/12
good service cheap and fast
31/01/12
Quick and easy to book online, competative pricing and good service.
31/01/12
my parcel was collected on time and delivered on time... safely ! Parcel Monkey is highly recommended !!
31/01/12
No comment left by this customer.
31/01/12
exellent as ever, will use again.
31/01/12
No comment left by this customer.
31/01/12
Always use PM, Courier failed to collect on time. Now common place. Used to pick up same day, lost 2 days money waiting in.
31/01/12
collected and delivered as usual.
31/01/12
having had several problems in the past,more due to City Link drivers than Parcel Monkey I am glad to see things have improved.
31/01/12
Excellent service and price, will certainly use again.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
~As always a very efficient service - thank you.
31/01/12
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