We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Excellent service, competetive price
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
1st day, courier turned up before the time I specified and missed me. 2nd day, courier didn't turn up at all. Finally picked up on 3rd day.
24/03/12
So far so good. I have had one damage which is ok
24/03/12
What be fantastic if you could pay for deliveries via paypal - would be easier and faster!!
24/03/12
Pick the parcel up when you're supposed too. Not 5 days later after 100 phone calls.
24/03/12
Great web site, easy to use. Accurate quote. Best prices too. Thanks
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
23/03/12
Was good as promised. Missed collection. Driver didnt follow directions
23/03/12
No comment left by this customer.
23/03/12
My parcel was collected on the day stated and arrived safely at its destination on the next day.
23/03/12
The time taken to collect meant that the parcel would arrive pretty much later than via parcelforce
23/03/12
No comment left by this customer.
23/03/12
5* Service
23/03/12
This is the second time I have sent the same parcel to the same destination, I feel a lot less care was taken this time, box quite battered.
23/03/12
No comment left by this customer.
23/03/12
great service as per usual but shame about the prices going up!!!!
23/03/12
simple & efficient
23/03/12
dont understand why price went from £20.99 to nearly £100(apart from insurance and vat cost)
23/03/12
No comment left by this customer.
23/03/12
No comment left by this customer.
23/03/12
My parcel was lost for a whole week before it was found, then you would not upgrade FOC to a sat delivery, 3 out of 10 deliveries messed up!
23/03/12
No comment left by this customer.
23/03/12
Thank you, we appreciate your feedback.
23/03/12
Excellent as usual, I always recommend your service to those I buy from.
23/03/12
On time, polite and the recepient was also pleased.
23/03/12
No comment left by this customer.
23/03/12
No comment left by this customer.
23/03/12
very good
23/03/12
Fine - collected when promised and driver located the parcel which was left for him and signed for it.
23/03/12
Uneventful! (As it should be)
23/03/12
No comment left by this customer.
23/03/12
No comment left by this customer.
23/03/12
No comment left by this customer.
23/03/12
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