We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,280 reviews.
Very good service as usual, Thank you.
25/03/12
polite driver efficiant service will use again .
25/03/12
First class service again. keep it up!!!!
25/03/12
Very poor. Weeks of email before we got a refund. Courier admitted they had left parcel on doorstep without a signature.
25/03/12
Service was great! Thanks
25/03/12
VERY QUICK PICKUP AND DELIVERY. REACHED ITS DESTINATION LUNCH TIME THE FOLLOWING DAY
25/03/12
Perfect Service! Thanks!
25/03/12
No comment left by this customer.
25/03/12
Have made around 30 shipments through parcelmonkey and have never had a problem!!!
25/03/12
good service all round, the coverage policy & requirements could be explained better
24/03/12
fantastic service, great price, fast delivery - highly recommend to anyone
24/03/12
Not such good value anymore.
24/03/12
No comment left by this customer.
24/03/12
Collected one day late
24/03/12
No show by City Link on the day of collection; had to ring to find out why, colected next day by a poor harrased driver 140+ dels
24/03/12
spot on no complaints whatso ever
24/03/12
great job keep it up, pls try to bring shipment rates down
24/03/12
A delivery/pick up time by e-mail would be an excellent idea
24/03/12
Great .
24/03/12
very easy to deal with, does everything it says on the tin, will defo use again, thank you
24/03/12
Where is my package !
24/03/12
Everything went very well, even after I missed the collection and had to rearrange it. Great value
24/03/12
First time of using yourselves and will not be the last! Excellent!
24/03/12
All worked out fine :) Thanks
24/03/12
Excellent service, competetive price
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
1st day, courier turned up before the time I specified and missed me. 2nd day, courier didn't turn up at all. Finally picked up on 3rd day.
24/03/12
So far so good. I have had one damage which is ok
24/03/12
What be fantastic if you could pay for deliveries via paypal - would be easier and faster!!
24/03/12
Pick the parcel up when you're supposed too. Not 5 days later after 100 phone calls.
24/03/12
Great web site, easy to use. Accurate quote. Best prices too. Thanks
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
24/03/12
No comment left by this customer.
23/03/12
Was good as promised. Missed collection. Driver didnt follow directions
23/03/12
No comment left by this customer.
23/03/12
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