We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,515 reviews.
No comment left by this customer.
03/05/12
I was in but Courier courier came to door and posted blank leaflet through door without knocking therefore I had to take parcel to depot
03/05/12
simple and seamless. parcels arrived on time and intact. very pleased.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
Very good service many thanks. Hart office Furniture Ltd
03/05/12
It was A good service. Had great problems resetting passwords even though doing as directed. VG prices. Shame no paypal option..
03/05/12
Excellent price and service
03/05/12
Perfect - thanks!
03/05/12
You really need to be able to let your drivers communicate with customers
03/05/12
Our Response: They are not our drivers but we will pass on your comment to the courier concerned thanks.
No comment left by this customer.
03/05/12
very easy to use the service, would be even better if you accepted Paypal for payment, and If
03/05/12
No comment left by this customer.
03/05/12
Excellent service - always on time and much cheaper than anywhere else
03/05/12
They did not show up on the day and I was not notified - it was urgent -went off the following day .
03/05/12
No comment left by this customer.
03/05/12
Excellent
03/05/12
Excellent service every time *****
03/05/12
fast colletion, best prices,trouble free, thank you
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
item was colected and delivered satisfactorily
03/05/12
THe courier done a you turn and drove away without even getting out of the Van and I had to ring for him to come back hour later!
03/05/12
Our Response: I am sorry but we can't control the actions of an individual driver.
Excellent system. It went like clockwork and have told all my friends about it
03/05/12
Great, and thanks for recommending us.
Fab service
03/05/12
No comment left by this customer.
03/05/12
Goods damaged beyond repair. Disgraceful service.
03/05/12
Our Response: Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
03/05/12
Great service, friendly driver, easy and quick to use, thankyou!!
03/05/12
Excellent, paper work was a bit of a pain and also having to put a mobile number when i don`t have one.
03/05/12
Top notch
03/05/12
FANTASTIC. EASY TO USE WEBSITE. YOUVE GOT IT BOXED OFF 100% KEEP UP THE GOOD WORK
03/05/12
the number for neightfrieght does not work. i tried ringing it 4 days on the run, from 2 different fones and it kept hanging itself up!!!
03/05/12
No comment left by this customer.
03/05/12
An excellent job once more,will be keeping my logistics with Parcel Monkey for the forseeable future.
03/05/12
Brilliant news and we are glad you are very happy.
No comment left by this customer.
03/05/12
Courier arrived early so I didn't have to wait in all day. Time slot given would be helpful.
03/05/12
Brilliant service with absolutely no probs. Will use again. Thank you.
03/05/12
No comment left by this customer.
03/05/12
Thank you for providing a good service.
03/05/12
Thank you.
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