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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,838 reviews.
HAVE IMPROVED DELIVERY SERVICE BUT NEEDS TO IMPROVE CUSTOMER SERVICE WHICH IS VERY POOR PRICES NOW VERY HIGH
18/03/12
No comment left by this customer.
18/03/12
always happy with your service but disapointed at your price increase. i will have to use outher couriers and royay mail for lighter items
18/03/12
No comment left by this customer.
18/03/12
First time user. Very pleased. Good price and service.
18/03/12
You are the best couriers i have ever used! always excellent service only thing would be great if you could give time slots?
18/03/12
Excellent service once again many thanks
18/03/12
No comment left by this customer.
18/03/12
this is the 2nd time that a parcel has gone missing, because the driver is delivering to the wrong postcode.
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
Excellent service. Easy to use, no hassle, collected and delivered on time, easy to track, competitive price, what more could you ask for!?
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
Quick to order, parcels delivered as promised.
18/03/12
excellent
18/03/12
I have just raised a ticket which explains all. A parcel due to be delivered in 4 days is still missing with no sign of how far it is.
18/03/12
No comment left by this customer.
18/03/12
As usual, Perfect ,couldnt be better
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
my parcel was picked up on time by city link and delivered reliably to it,s destination. AA++
18/03/12
the driver who collected was really friendy
18/03/12
PUT THE PRICES DOWN A LITTLE, ITS A RIP OFF NOW
18/03/12
All good , super fast collection and delivery, best service I have used so far, be good to be able to pay with paypal though., just a though
18/03/12
always very good, but you have recently priced yourself out of me using you currently, as your recent price increase has made me search chea
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
No comment left by this customer.
18/03/12
Service was good collected and delivered on time, the price increase of 28% was over the top.
18/03/12
easy peasy
18/03/12
I'd say it's hard to improve on the service I received. My parcel was collected on the specified date & was delivered the following day,.
18/03/12
No comment left by this customer.
18/03/12
A pleasure as always
18/03/12
No comment left by this customer.
18/03/12
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