We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,768 reviews.
Excellent service - simple website, efficient collection and delivery.
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
Amazingly speedy delivery & at low cost! Thank you!
21/05/12
Only used 4 times but all transactions went really smoothly
21/05/12
Fantastic!!
Thank you great service
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
What a treat, will certainly use your service again. Very reliable 10/10 for your cheerful courier!!!
21/05/12
It was super easy to book online and great value - by far the cheapest courer I have used and the service was excellent!
21/05/12
Thanks very much.
No comment left by this customer.
21/05/12
I work in an office with 50 other people. The collection person didnt know who he was collecting from, he just knew he had to collect a parc
21/05/12
Our Response: Was it left at reception so they could hand it over?
No comment left by this customer.
21/05/12
Great service again..............
21/05/12
Great service
21/05/12
Quick service and good value for money
21/05/12
No comment left by this customer.
21/05/12
Very good service, my only gripe is the lack of advice re collection time. Waiting in all day till 18.40 cost me income so not cheap in end.
21/05/12
We are sorry but we can only offer what the couriers say they can manage at the moment and that's an "any time" collection window.
Faultless
21/05/12
collected and delivered well, quick easy site to use -the only thing that would help would be more precise collection times
21/05/12
Excellent - on time pickup, on time delivery, great price
21/05/12
Fast and easy to use website. Great prices too.
21/05/12
Prompt pickup & delivery. Very helpful and friendly driver.
21/05/12
could not ask for a more satisfactory service collection and delivery fast friendly and efficient
21/05/12
No comment left by this customer.
21/05/12
Great Service, got my parcel from A to B with no problems, A++++
21/05/12
Very good.
21/05/12
Excellent service!!
21/05/12
Very pleased with the service i recieved, excellent company, good priced!! cheers
21/05/12
V good service. Wish, carriers would provide collection/delivery time estimate on the day. Drivers must have a schedule, so must be possible
20/05/12
Our problem has been with Nightfreight, who have lost a parcel. We are currently trying to trace it.
20/05/12
Our Response: Sorry to read your item is currently missing but our support team will help you resolve this.
everything is fine at the moment thank you .........
20/05/12
Failed collection, had to re-book
20/05/12
I asked for a call 30 mins prior to collection. Never happened. Drivers don't read paperwork and aren't bothered. Otherwise all appeared OK
20/05/12
No comment left by this customer.
20/05/12
Excellent once again, never had any problems.
20/05/12
I HAVE HAD EXCELLENT SERVICE RECOMMEND YOU WOULDNT GO TO ANYONE ELSE
20/05/12
Thanks very much.
No comment left by this customer.
20/05/12
swift, cheap - perfect.
20/05/12
