We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,730 reviews.
No comment left by this customer.
23/04/12
maybe pickup times could be used i.e between 9-1, 1-4, 4-6 etc
23/04/12
This is a good idea but we can only offer our customers what the couriers themselves can manage currently.
Excellent, easy, fast - no problems at all, would deifinately use again
23/04/12
Thanks
23/04/12
service as described
23/04/12
Very easy arranging pickup of parcel. All went smoothly
23/04/12
Another excellent delivery and price. Would adding PAYPAL to your payment options push up prices too much, for us Ebayers?
23/04/12
Paypal is only available to long standing customers who make regular bookings with us. They charge very high fee's which we cant pass on even if our customers would be willing to pay it. Those providers that charge more for PayPal are breaking their rules!
No comment left by this customer.
23/04/12
good service
23/04/12
No comment left by this customer.
23/04/12
Parcel monkey are a brilliant service and excellent value for money!!
23/04/12
Thank you very much.
Very good service, will be using again
23/04/12
No comment left by this customer.
23/04/12
No comment left by this customer.
23/04/12
Great service as always. Prompt & efficient.
23/04/12
No comment left by this customer.
23/04/12
Very pleased with the service
23/04/12
parcel lost, stolen or misplaced, out of pocket, poor customer service from Courier, won't be using Courier again!!
23/04/12
Our Response: We are sorry that your item has gone missing in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
23/04/12
No comment left by this customer.
23/04/12
Always very good. Cheers!
23/04/12
Keenly priced, reliable. Good customer service.
23/04/12
Thank you.
Excellent and on time. Many thanks!
23/04/12
i thought the parcel would get picked up the next morning but it was late afternoon it was picked up.
23/04/12
The couriers have an "Any time" collection window at present but we hope in time this can be tailored more towards our customers needs.
great service collection and delivery will use again thanks
23/04/12
Everything worked exactly as it should, very pleased with the service.
23/04/12
Collection took place a day late.
23/04/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection on 17.04.12
No comment left by this customer.
23/04/12
very good quick and cost effective service!!
23/04/12
No comment left by this customer.
23/04/12
Fantastic! Smooth transaction and fast delivery. Will definitely use again. Recommended!! :-)
23/04/12
That's great, thanks very much.
as always very good thank you very much
23/04/12
Thank you very much for your long term business.
No comment left by this customer.
23/04/12
No comment left by this customer.
23/04/12
No comment left by this customer.
23/04/12
No comment left by this customer.
23/04/12
parcle got there next day BUT BITS MISSING
23/04/12
Our Response: Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
If we can get some more discount on regular posting
23/04/12
Good service, easy to book, well done!
23/04/12
good service
23/04/12
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