We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,768 reviews.
excellent service, as stated. Thanks
15/05/12
No comment left by this customer.
15/05/12
Can't think of much that you could improve upon; I'll be using you again!
15/05/12
Thank you.
Everything great as usual
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
Excellent service, affordable, reliable and quick.
15/05/12
Parcel collection booked aprox 23.40 .. parcel collected next day 08.14 .. Excellent service will use again .
15/05/12
quick efficient service
15/05/12
spot on
15/05/12
The collection was booked using Courier they faied to turn up two days in a row and told me lies when i got through to them on the phone
15/05/12
No comment left by this customer.
15/05/12
Excellent Service
15/05/12
your are just the greatest delivery company xxx
15/05/12
No comment left by this customer.
15/05/12
sorry Ive got no complaints !!
15/05/12
That's fine by us!!
Great courier.Always polite and friendly
15/05/12
My parcel was never collected!!!
15/05/12
Parcel arrived in a damaged condition I am now being pursued by the client for a refund and the cost to return it back to me
15/05/12
Our Response: Sorry to read that your item is damaged. Please contact our support team who will help you make a claim.
Website, pricing and process very clear
15/05/12
I still haven't received the parcel or even a call phone call or email to tell me what's going on. Really bad!!
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
Great service as always!
15/05/12
Good Service. Collection and Detivery 110%
15/05/12
No problems thank
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
damaged item
15/05/12
Our Response: Please contact our support team who will look into this problem for you.
ECXCELLENT
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
very satisfied
15/05/12
Another good service - reasonably proced and available next day collection. Would be helpful to have a collection window of 4 hours if poss.
15/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
15/05/12
Fast pickup and delivery, No problems at all, quick and easy to use, and trackable.
15/05/12
No comment left by this customer.
15/05/12
Great servicewill use you again, thank you
15/05/12
I have to say that everything is very easy and I have recommended you to several friends who now use you. AAA+++
15/05/12
Thank you and it's great news that you have been recommending us.
Great price for a great service- thanks!
15/05/12
