We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,515 reviews.
As per normal, EXCELLENT yet again,please do not change
06/05/12
No comment left by this customer.
06/05/12
Collected & Delivered on-time 1st class
06/05/12
No comment left by this customer.
06/05/12
excellent service. courier came before dinner time so no need to wait at home all day also delievered next day dinner time. friendly drivers
06/05/12
No comment left by this customer.
06/05/12
Cheapest quote by a long shot, will definitely use again
06/05/12
Fantastic!!
No comment left by this customer.
06/05/12
No comment left by this customer.
06/05/12
Recommended. Thank you
06/05/12
No comment left by this customer.
06/05/12
Collection and delivery excellent,but you need special offers for anyone sending in large quantitys
06/05/12
did exactly what it said on website...AGAIN !!!
06/05/12
if you could take paypal its would be a perfect service.
06/05/12
No comment left by this customer.
06/05/12
great service no complaints at all.
06/05/12
Everything went according to plan
06/05/12
No comment left by this customer.
06/05/12
Collected before midday and delivered the next day before midday
06/05/12
Fantastic!!
Parcel should have been collected Mon for next day del. No one contacted me. I had to call tue a'noon & Courier collected at 17.50. POOR.
06/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Excellent service as always. Many thanks
06/05/12
Spot on thanks
05/05/12
Still waiting for my parcel to arrive as it was never picked up on the requested day because the driver didnt have time so cancelled the job
05/05/12
No comment left by this customer.
05/05/12
Parcel Delivered to Netherlands at a reasonable cost and on time.
05/05/12
We have recently discounted our prices into Europe by road so it's great to see our customers are enjoying this.
very pleased with service from parcel monkey, will use them again
05/05/12
2 Packages meant to be picked up on Tues did not go until Fri. I've paid for overnight delivery that will take a week, Horrendous service.
05/05/12
No problems at all . 1st rate service . Parcel Monkey ticks all the boxs.
05/05/12
No comment left by this customer.
05/05/12
No comment left by this customer.
05/05/12
I have no complaints. Booked easily, collected, delivered on time in good condition, first class, thank you
05/05/12
The parcel wasn't collected onthe day allocated and there was no call to inform the person waiting in all day of that nor of when it would b
05/05/12
Just fine.
05/05/12
Cannot fault the service at all. However, please remove mandatory areas on the booking form re phone numbers.
05/05/12
No comment left by this customer.
05/05/12
easy to get a great value price, admin is all done throught the site. Like it!
05/05/12
Thanks and we try to make the website as easy as possible for our customers.
Very impressed with the overall service. Good system, comms and paperwork!
05/05/12
The parcel was not picked up on the 20th April and I received no notification about this
05/05/12
You didn't turn up on the day that was arranged with the excuse that the lorry was overloaded! Not good!
05/05/12
No comment left by this customer.
05/05/12
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