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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
I am sorry I have no suggestions to pass on, Thank you
16/03/12
Great service
16/03/12
Easy to use, reliable and very competetive
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
Well impressed, brilliant service thank you
16/03/12
PARCELMONKEY IS MY FIRST CHOICE NOW FOR ALL MY DELIVERIES,BOTH HERE AND ABROAD.
16/03/12
Good it would be even better if you did the same day collection if ordered before 10:30 am
16/03/12
No comment left by this customer.
16/03/12
alll good except driver said he left a card as couldnt deliver, the person waited in all day, so parcel was a bit later than planned.
16/03/12
No comment left by this customer.
16/03/12
parcel not collected on day arranged,no communication from Parcel Monkey to explain why or apologise
16/03/12
good
16/03/12
I waited in all day but the courier didn't turn up. I called Courier and the collection was booked for the next day.
16/03/12
Really friendly driver, collected on time and delivered right away. Tempting fate probably but I will use again and again!
16/03/12
very good quick pick up n delivery thnx
16/03/12
No comment left by this customer.
16/03/12
Very Happy. Collected and delivered on time and dates specified. I shall be using you again.
16/03/12
Very pleased as always
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
Excellent. Sender couldn't produce label, customer service superb
16/03/12
Excellent service and price!
16/03/12
GOOD APE
16/03/12
Loyal customer for 2 years but due to the huge price hike I have had to change to another courier. Such a shame !
16/03/12
No comment left by this customer.
16/03/12
No complaints and perfect service
15/03/12
Item was picked up the following day and reached its destination timeously so well done.
15/03/12
No comment left by this customer.
15/03/12
effortless, flawless and a company i will certainly use again
15/03/12
Very good price compared to other websites, very efficient service
15/03/12
No comment left by this customer.
15/03/12
No comment left by this customer.
15/03/12
parcel monkey was the cheap delivery service now the price has rocketed i think i'll be go else where!!!!
15/03/12
No comment left by this customer.
15/03/12
unfortunately since you have raised delivery charges by over 30% your prices are now uncompetitive so i won't be using you againur services
15/03/12
Your service is fantastic - it just a pity that some of the couriers are not the same.
15/03/12
No comment left by this customer.
15/03/12
The item was collected in good time, delivered speedily and the recipient was also satisfied with the service.
15/03/12
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