We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,768 reviews.
cheap and efficient, what more do you want a++++++
18/05/12
Better than the other monkeys in the red vans, A fast and cost-effective service.
18/05/12
No comment left by this customer.
18/05/12
picked up on right day. delivered safely on the next . perfect. thank you. if it was ebay you would get 4 x 5 *
18/05/12
Brilliant news and we are glad you are very happy.
very quick service, easy to join, and very reasonable prices-thanks!
18/05/12
No comment left by this customer.
18/05/12
No comment left by this customer.
18/05/12
Collected on time, delivered on time, no problems whatsoever, what more can you ask for at a bargain price?
18/05/12
No comment left by this customer.
18/05/12
Nice chap collected, parcel arrived undamaged and in good time.
18/05/12
If a driver runs out of time on one day,an automatic message to our phone would help a great deal.
18/05/12
No comment left by this customer.
18/05/12
No comment left by this customer.
18/05/12
service was very good but updates and tracking was not so good
18/05/12
Website easy to use, collection and delivery as per promise. Thank you
18/05/12
No comment left by this customer.
18/05/12
No comment left by this customer.
18/05/12
The parcel was damaged and did not arrive on time!
18/05/12
Our Response: Sorry to read that your item is damaged. Please contact our support team who will help you make a claim.
Parcel monkey makes it so easy!!
18/05/12
Great service, easy system and good value for money!
18/05/12
The driver collecting the item didnt have my name therfore missed first collection as he didnt know who to ask for when arriving at my work.
18/05/12
Our Response: Your name is on the label so I am not sure why he never knew who to ask for. Sorry about that.
no 1 showed up the day arranged and they would only speak to parcel monkey reguarding any details and i couldnt get in touch
18/05/12
Our Response: Contact our online support team who are ready to help please.
Easy process, timely service. Refreshing!
18/05/12
You did exactly what I asked for - brilliant. Sorry cannot add anything else.
18/05/12
That's good enough for us thanks!!
Excellent service!
18/05/12
Good, competative, easy transaction. Will definitely use again. Thanks
18/05/12
No comment left by this customer.
18/05/12
No comment left by this customer.
18/05/12
No comment left by this customer.
18/05/12
£10 cheaper than royal mail, courier just collected, excellant service will be using again
18/05/12
Thanks very much.
Makes delivering parcels easy and I don't have to take stuff to the post office which is miles away as they closed our closest two. Thanks
18/05/12
That's it, book with us and let them come to you!!
VERY POOR - PAID FOR NEXT DAY DELIVERY AND DID NOT GET IT FOR 3 DAYS - OPENED COMPLAINT STILL WAITING FOR RESOLUTION !!!!!
18/05/12
No comment left by this customer.
18/05/12
Awesome!
18/05/12
Your part of the procedure was very good but unfortunately City link did not pick up on the day requested and stated I was not in .not true!
18/05/12
Excessive delivery charge to northern Ireland
18/05/12
No comment left by this customer.
18/05/12
Thanks reliable service, anyway of paying via paypal.
18/05/12
PayPal is a very expensive and under their rules you can't pass these charges on to customers that wish to use this service. We know some resellers do charge for this service but it's not allowed so we can't offer it.
No comment left by this customer.
18/05/12
Very quick and reliable
18/05/12
