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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,811 reviews.
No comment left by this customer.
14/03/12
Excellent service and fantastic value!
14/03/12
Courier did were not consistent in the information they gave. And also did not follow up a problem as promised.
14/03/12
No comment left by this customer.
14/03/12
An indication of when the parcel is to be picked up, even if that is just morning or afternoon would be very helpful
14/03/12
No comment left by this customer.
14/03/12
Very good as allways only improvement would be AM or PM slots and info as to the need for comersial invoices I always check with Parcels2GO
14/03/12
i still get same prefrence as any non trade customer , thats not good , we have been trading with parcel monkey for along while now
14/03/12
No comment left by this customer.
14/03/12
NOTHING ELSE TO SAY VERY GOOD QUICK SERVICE
14/03/12
No comment left by this customer.
14/03/12
Can't fault the service at all. Picked up when stated, delivered when stated and all at a great price.
14/03/12
Excellent as had to rearrange pick up day due to unforeseen circumstances, all went smoothly with next day pick up.
14/03/12
Only problem was that the parcel was a day late
14/03/12
Driver picked up on time, documents where provided for print in a timely manner.
14/03/12
very good and expres delivery
14/03/12
Easy to use and great tracking facility once collected.
14/03/12
Astonished at the price! perfect service, will use again and again.
14/03/12
No comment left by this customer.
14/03/12
The parcel was not delivered next day (Friday) as the parcel got lost. It was then found after a few calls and the recipient got it today.
14/03/12
Wonderfull
14/03/12
No comment left by this customer.
14/03/12
Very happy with the service and will be using again.
14/03/12
All good we love the service, however add the ability for us to print the label in a standard label size so that we don't have to mess about
14/03/12
No comment left by this customer.
14/03/12
No comment left by this customer.
14/03/12
Fair prices and quick delivery.Very pleased
14/03/12
very good timely service
14/03/12
GOOD SERVICE PROVIDER AND GOOD IN RESOLVING PROBLEMS
14/03/12
ONCE AGAIN VERY GOOD
14/03/12
Nice man came to collect package - very friendly and hassle-free. Good price too.
14/03/12
i'm disappointed to see the same day collection service from city link has gone
14/03/12
Great service Thanks
14/03/12
first class service, happy to keep using your service in the future
14/03/12
No comment left by this customer.
14/03/12
Over all my experience was very good the only way it could have been improved is by providing a means of indicating a pick up time.
14/03/12
disgusting.courier dumped item in garden and left.Paid for heavy item service and courier not equipt for heavy items. never use again
14/03/12
Excellent value for money with an efficient customer service, what more could you ask for ?
14/03/12
simple and quick, great service
14/03/12
No comment left by this customer.
14/03/12
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