We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,515 reviews.
The parcel never arrived after 2 days of excuses I went to the depo and guess what is was still there! Not on any van! I want my money back
02/05/12
No comment left by this customer.
02/05/12
Parcel was collected when expected and delivered as promised.
02/05/12
No comment left by this customer.
02/05/12
Brilliant way of sending pracels. This was a particularly heavy parcel - saved legs, time and what's more money! Fantastic service, thanks.
02/05/12
Good service not had any problem.
02/05/12
I've waited in all day and nobody has turned up. You would be better giving a guide time so I dont waste an entire day at home.
02/05/12
Our Response: We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
Easy booking, collected on time, delivered by noon the following day. If only everything else in life was this stress free.
02/05/12
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
Excellent service all round. Would recommend you to anyone !!!!!!!!!!!!
02/05/12
No comment left by this customer.
02/05/12
excellent
02/05/12
No comment left by this customer.
02/05/12
parcels collected on time and arrived safely - thanks very much
02/05/12
Need to notify courier hat he will need to sign for item. Driver said he wasn't allowed.
02/05/12
very happy with the service you offer and the price I pay
02/05/12
Fast, efficient and excellent value. Would definitely use again. thank you.
02/05/12
parcel service as described. no issues.
02/05/12
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
As ever very smooth and easy! Real shame about price rises, am now shopping around, sorry guys!
02/05/12
We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
Smooth and efficient with good communications
02/05/12
No comment left by this customer.
02/05/12
Fantastic service can't fault value for money :-)
02/05/12
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
Extremely easy service to use and everything went without hitch. Hard to see how it could be improved.
02/05/12
No comment left by this customer.
02/05/12
your local courier roger from city link what a wonderfull helpfull man thanks loads
02/05/12
We always advise our customers to get to know their drivers if they make regular bookings as they can be very helpful and will try to work around your needs.
Great! Arrived early which was brilliant!
02/05/12
would use agian very good, no problems
02/05/12
Thank you.
No comment left by this customer.
02/05/12
Thanks
02/05/12
You are doing a great job, used twice and on both occasions very satisfied - thank you
02/05/12
That's great and thanks for making your first bookings with us.
Excellent service at a great price, as usual!
02/05/12
No comment left by this customer.
02/05/12
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