We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,722 reviews.
No comment left by this customer.
25/04/12
Excellent service will use again in the future very competative
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
good job
25/04/12
excellent service
25/04/12
Great Service
25/04/12
Nothing bad to say, great service
25/04/12
Brilliant service picked up Fri delivered on Monday very satisfied indeed !!
25/04/12
No comment left by this customer.
25/04/12
Good service. Parcel was collected and delivered on time
25/04/12
Another quick and easy transaction
25/04/12
Always a good service but always takes quite a long time till able to print off label
25/04/12
very good as is
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
Parcel not collected and we were not notified
25/04/12
The courier came a day late then just stood there and watched as he made us load the pallet onto the truck ourselves.
25/04/12
Our Response: We are sorry about that and will pass on your comments to the carrier concerned as the driver should have helped you.
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
Fast and good service, thanks.
25/04/12
Failed Collections failed Deliveries & Collecting boxes that dont belong to you! Nightmare!
25/04/12
very good service ,very good prices excellant and reliable.
25/04/12
No comment left by this customer.
25/04/12
Collection and delivery could not have gone more smoothly. I will definitely visit ParcelMonkey again.
25/04/12
No comment left by this customer.
25/04/12
Excellent, keep up the good work!
25/04/12
not much to improve on really, just keep it up thank you
25/04/12
No comment left by this customer.
25/04/12
No comment left by this customer.
25/04/12
Aa always a first calss service at a competitive price.
25/04/12
Great service easy to use everything collected and delivered as promised on time
25/04/12
Excellent
25/04/12
No comment left by this customer.
25/04/12
customer /buyer failed to mention damage in transit within 24hrs and therefrore your terms and conditions did not allow me to claim.
25/04/12
Our Response: That is correct. The item needs to be inspected on delivery and any claim made within 24hrs. Otherwise we are open to abuse from orders that are broken at a later point in time.
Excellent service.
25/04/12
When filling in my details is it possible to keep them on screen as I did 7 parcels last week and 7 times I had to input my details.
25/04/12
Very easy to use, parcel collected & delivered with ease, many thanks
25/04/12
I was very impressed with your service and will use it again
25/04/12
That's great, thanks very much.
No comment left by this customer.
25/04/12
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