We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,768 reviews.
Price was great, pick up was on time and delivery next day. Exactly what you promised. But price was best !
17/05/12
smaller pick up window A.M. or P.M.
17/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
my items are so damaged even though packaged well I cannot get a refund it is unacceptable. You have obviously throw it around the mess
17/05/12
no problems
17/05/12
good
17/05/12
Great service but would help if could give a time slot for collection i.e between 9 and 11 or 3 and 5
17/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
A very smooth transaction. I will certainly use Parcel Monkey again.
17/05/12
a very fast efficient value for money service, better than booking through the courier themselves.
17/05/12
excellent service
17/05/12
Great Service
17/05/12
Excellent x x x
17/05/12
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
Prices are getting higher
17/05/12
very stil not got goods
17/05/12
No comment left by this customer.
17/05/12
really good service - thanks
17/05/12
i thought your sevice was very good and would recomend you to my friends,thank you
17/05/12
Thank you and it's great news that you have been recommending us.
No comment left by this customer.
17/05/12
Very happy with service. Would use again.
17/05/12
very good
17/05/12
The delivery was 2 days late and some of the items were broken even though the parcel was clearly marked fragile
17/05/12
Great service, would use it again.
17/05/12
No comment left by this customer.
17/05/12
it was very good on time and next day deliverd what more can I ask it was exelent
17/05/12
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
VERY SIMPLE TO FOLLOW PROCESS - DELIVERY PICKED UP AND DELIVERED ON TIME
17/05/12
As Usual excellent service fast delivery polite driver perfect Thank's guys untill next time.
17/05/12
UNFORTUNATELY THE GLASS BROKE WHICH WAS A REAL SHAME SO MY SISTER HAD TO REPLACE THE GLASS
17/05/12
No comment left by this customer.
17/05/12
Very impressed with the service, Thank you.
17/05/12
sorry hit the wrong button....we were quite satisfied
17/05/12
Allow insured value to be specified when getting quotes, easier then to compare like for like.
17/05/12
Courier never botherd to turn up had to rebook the pick up site was manned form 6am to 11pm i checked cctv to didnt turn up
17/05/12
Always a very good service, thanks a lot guys,!
17/05/12
excellent we lile parcel monkey
17/05/12
The process was seamless however one has to insure the total value of goods and the costs rise almost doubling the original quote.
17/05/12
