We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,515 reviews.
Absolutely on time, no problems & by far the cheapest, I will be using parcel monkey again ...... Thanks
03/05/12
Fantastic!!
Driver who picked up parcel very helpful. Would be nice to have morning/ afternoon slot for pickup though, to save waiting in all day.
03/05/12
Our Response: We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
03/05/12
Excellent service, very impressed. Will use again.
03/05/12
I have recently sent numerous parcels from different addresses without a single hic up, not the cheapest but straight forward and reliable!!
03/05/12
Overall, good service.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
Everything as expected. Easy to book, collection and delivery both carried out efficiently.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
Price & service excellent, thanks
03/05/12
No comment left by this customer.
03/05/12
Many many thanks once again for an oustanding servivce. In particular I would like to commend your drivers enthusiasm & professionalism.
03/05/12
They are not our drivers but we will pass on your comment to the courier concerned thanks.
Great service. Many Thanks x
03/05/12
Great service, thanks!
03/05/12
excellent service 5************
03/05/12
collection did not happen. I had to drive a round trip of 17 miles! not happy as what am i paying for? B. Resek
03/05/12
No comment left by this customer.
03/05/12
Service is getting better. Faster confirmation time from the courier.
03/05/12
No comment left by this customer.
03/05/12
thanks collected when said and delivered on time
03/05/12
I'm still waiting for them to deliver the item - supposedly left 3 cards, but didn't, then tried to return to me - no phone calls - muppets
03/05/12
no worries
03/05/12
No comment left by this customer.
03/05/12
The collection driver is always cheerful and polite. A pleasure, thank you!
03/05/12
We always advise our customers to get to know their drivers if they make regular bookings as they can be very helpful and will try to work around your needs.
Quick, easy and delivery driver was very polite. I will definitely use you again and recommend you
03/05/12
Parcel Force Driver arrived to collect parcel on day as specified. He was also helpful and of pleasant demeanour.
03/05/12
I have always found you to be very good.
03/05/12
no further comments
03/05/12
your service OK but Parcellink didn't come to pick up the 1st item so not happy with them
03/05/12
No comment left by this customer.
03/05/12
Goods still not received. Courier Southampton dept is investigating
03/05/12
another excellent collection and delivery, thank you :)
03/05/12
Thank you very much.
Item did not arrive next day despite being sent on next day delivery
03/05/12
Our Response: The carrier concerned has a 96% + success rate but in your case we are sorry they did not deliver the next day.
A great service.... and no queing as they pick up right from your door...what more could a girl want :)
03/05/12
Brilliant news and we are glad you are very happy.
No comment left by this customer.
03/05/12
e received. Parcel delivered with 5 days thanks.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
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