We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,768 reviews.
No comment left by this customer.
18/05/12
10th may ordered, it has still not arrived at destination 18th May (never use you again) absolute Rubbish service
18/05/12
Our Response: No one in when they tried to collect and no one in when they tried to deliver!!
No comment left by this customer.
18/05/12
No comment left by this customer.
18/05/12
Picked up from my house deleverd in Spain very fast & reasonable thank youve got a new customer thanks
18/05/12
Fantastic news!
Brilliant and efficient service
18/05/12
great service, many thanks.
18/05/12
Excellent service
18/05/12
excellent service will definitely use again! simple easy to use website thank you!
18/05/12
No comment left by this customer.
18/05/12
Am so pleased at the way my delivery request was handled, speed and professionalism - thank you so much :)))
18/05/12
Thank you very much.
Service always good collected and delivered promptly,Prices excellent
18/05/12
No comment left by this customer.
18/05/12
Prompt efficient service,really good prices,happy to reccommend, will use again. Thanks
18/05/12
Thank you and it's great news that you will be recommending us.
Very good service as usual
18/05/12
Very good...will use again
18/05/12
No comment left by this customer.
18/05/12
No comment left by this customer.
17/05/12
had 2 orders with you this week, the2nd was picked up a day late, this meant i stayed in all day for nothing, by luck i was in the day aft
17/05/12
Excellent service. Good competitive price.No problems.Not keen on checkout method with regards to card details.How about payment via Paypal?
17/05/12
PayPal is a very expensive and under their rules you can't pass these charges on to customers that wish to use this service. We know some resellers do charge for this service but it's not allowed so we can't offer it.
I will use your servics again, I was very impressed with the tracking service.
17/05/12
Excellent again, thanks!
17/05/12
Good to see depot back up and running. Another satisfactory collection and delivery. Great service, keep up the good work.
17/05/12
We will try our very best.
No comment left by this customer.
17/05/12
very easy transaction, first rate parcel company
17/05/12
excellent. happy to recommend. time slots would be good.
17/05/12
Parcel picked up a day late and delivered a day late, hopeless, wont use again!!!!!!!!!!!!!!!!
17/05/12
slower delivery than expected
17/05/12
I was extremely dissapointed.One week later and the parcel has still not been delivered to the correct address,I had to refund my customer.
17/05/12
Good service as always but a pity you've hiked your prices.
17/05/12
Sorry but City Link have raised their costs for the first time in 3 years.
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
Making The booking was easy on the internet and the item was picked up and delivered when expected. Extremely good value and service, Thank
17/05/12
No comment left by this customer.
17/05/12
No comment left by this customer.
17/05/12
Excellent. Speedy, efficient, friendly, helpful very happy. Thank you
17/05/12
No comment left by this customer.
17/05/12
i always get very good service through parcel monkey,never had a problem useing the service
17/05/12
Very good
17/05/12
