We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
no issues as usual. keep it up.
01/05/12
Late delivery, still some not delivered.
01/05/12
Excellent Delivery
01/05/12
A very prompt efficient service as usual. Many thanks.
01/05/12
No comment left by this customer.
01/05/12
Great service with no problems!
01/05/12
Brilliant. Reliable. Value for money!!
01/05/12
You turned-up a day late; refused to collect table because it wasn't in a box; couldn't give me any info on tel; haven't bothered to contact
01/05/12
Our Response: That's right. Our packaging requirements are made clear and the courier will refuse items if they feel they could be or cause damage.
No comment left by this customer.
01/05/12
It would be great if you could say if there was going to be a morning or a afternoon pick up
01/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
01/05/12
you could ring on mobile when you are picking the parcel up thanks.
01/05/12
Very easy to use - emails with details were quick and everything was explained well. CityLink were also spot on. Thanks
01/05/12
Excellent service from start to finish, please keep it up and keep the prices as cheap as you can, A++++++++
01/05/12
superb as ever many thanks you little parcel monkey
01/05/12
No comment left by this customer.
01/05/12
No comment left by this customer.
01/05/12
top class will always use you thanks
01/05/12
SMOOTH BOOKING AND DELIVERY 24 HOURS LATER, THANKS.........
01/05/12
No comment left by this customer.
01/05/12
Great service. Highly recommended A+++
01/05/12
No comment left by this customer.
01/05/12
parcel should have been collected on wednesday but wasnt picked up till friday ill use a different parcel service next time dissapointed
01/05/12
City Link arranged special collection and collection was done at reasonable time so I didn't have to wait all day. Driver was pleasant.
01/05/12
Fantastic!!
Excellate
01/05/12
Brilliant
01/05/12
The Parcel Force special offer was good while it lasted. Back to City Link until the next one.
01/05/12
Very happy with the service!
01/05/12
Very simple service and I will use you again 1st class.
01/05/12
Perfect package
01/05/12
excellent trouble free service thanks
01/05/12
No comment left by this customer.
01/05/12
No comment left by this customer.
01/05/12
It's a great service. My only recommendation would be to see the total price including vat upfront.
01/05/12
No comment left by this customer.
01/05/12
heavy rain on collection, the driver was still very polite.
01/05/12
The drivers aim to please come rain or shine!!
My parcel was not picked up, I had a card saying I had missed the collection but was in all day - then no consigment number on card either!!
01/05/12
Well as it took 3 days to another courier and it still hasn't been delivered 4 days later very very poor and where is my parcel ?
01/05/12
Excellent. picked up and delivered on time as quoted thanks
01/05/12
No comment left by this customer.
01/05/12
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