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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,744 reviews.
No comment left by this customer.
12/03/12
I have booked 4 parcels and 3 times they do not show up on the collection date. I am absolutely appalled by this poor service.
12/03/12
the last item i sent was 150 kilo to scotland and it arrived safely and on time,you,ve been excellent up to now,thank you very much
12/03/12
No comment left by this customer.
12/03/12
Very good prices, easy to follow Web page.Collection & Delivery easy to Track. First Class Company ! !
12/03/12
All worked well
12/03/12
good service from city link the courier i choose, parcel arrived safe and UN DAMAGED unlike parcel force, who loose your stuff!!!
12/03/12
ace :)
12/03/12
I think you did a great job and will be using you for further business in the future and recommend others.
12/03/12
an a.m or p.m slot would be sooo helpful
12/03/12
Great service
12/03/12
No comment left by this customer.
12/03/12
The driver was very helpful and friendly with it
12/03/12
Very pleased from start to finish, will use again in the future!
12/03/12
Easy transaction, delivered on time again.
12/03/12
Thank you, was a great service. Just a little let down with city link and had to re- book.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
Waited at work till 6pm (I finish at 4pm) courier failed to collect. Came next day, prob only 'cos he was delivering to us. Won't use again.
12/03/12
No comment left by this customer.
12/03/12
Excellent thank you
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
I was very impressed by the whole process, and will definitely use Parcel Monkey again when i need to send a parcel.
12/03/12
Absolutley appalling service. Would never use again complete waste of money.
12/03/12
Excellent as always!
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
Spot on! Cheap, reliable, easy to use. Can't ask for more. Will not hesitate to recommend or use again.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
excellent service much cheaper than the post office!
12/03/12
It was easy to find the best price and add insurance if required. The parcel was picked up the following day as arranged. Highly recomended.
12/03/12
Order arrved without packaging if it had not been for local delivery man our exepensive order would have been lost.
12/03/12
No comment left by this customer.
12/03/12
Picked up exactly as promised & I arranged a re-collection at other end after repair and my repairer took parcel to Wigan depot for drop-off
12/03/12
Excellent service. Will certainly use again
12/03/12
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