We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,281 reviews.
I am delighted with your service. It was excellent and reasonably priced.
27/04/12
No comment left by this customer.
27/04/12
easy to use website and collected on time.
27/04/12
yet another successful pick up & delivery.. thanks
27/04/12
No comment left by this customer.
27/04/12
Better than very good - in fact, excellent.
27/04/12
I have used Parcel Monkey a few times now and its so easy to get a quote, buy and arrange, love it!
27/04/12
Thank you.
excellent as al;ways and a pleasure to deal with fast easy and very cheap
27/04/12
Brilliantly efficient and cost effective service: - we would definitely use again. Well done!!
27/04/12
The service online was easy to use and the collection was made when we were informed it would be. All in all good service and prices.
27/04/12
Collector didn't realise there were 2 parcels; deliverer stacked them on our strawberry plants, and said nothing when asked not to do so.
27/04/12
very smooth all arrived safe
27/04/12
advertise services that are actually available! and not cancel them after receiving payment saying it cannot be done!
27/04/12
Our Response: All our services advertised are available. Wouldn't be much of a business if they were not!!
No comment left by this customer.
27/04/12
No comment left by this customer.
27/04/12
Fast, efficient and great value for money! Thanks.
27/04/12
EXCELLENT SERVICE AS ALWAYS. VERY HELPFUL AND FRIENDLY DRIVER - (JANE)
27/04/12
LY190284-13176420, Courier DIDNT TURN UP FOR COLLECTION AND I'VE HAD TO REBOOK MYSELF, NOW ITS GOING TO BE THREE DAYS LATE TO MY CUSTOMER
27/04/12
Everything ram smoothly.
27/04/12
2 missed collections?
27/04/12
No comment left by this customer.
27/04/12
No comment left by this customer.
27/04/12
Collected on time
27/04/12
Very swift, great prices, will be using this service again soon hopefully :) excellent!!
27/04/12
No comment left by this customer.
27/04/12
No comment left by this customer.
27/04/12
No comment left by this customer.
27/04/12
No comment left by this customer.
27/04/12
Parcel still not delivered as of 27th, should have arrived 23rd, Courier are worse than useless, doubtful i'll use Parcel Monley again.
27/04/12
Our Response: On behalf of the courier concerned please accept our apologies. However this situation would have happened whoever you decided to book through and use the selected courier company.
No comment left by this customer.
27/04/12
When you get it right you are very good. This time I had about 6 days wait to recieve it when it arrived at the Aberdeen depot but wasnt in
27/04/12
We get it right in terms of the information flow to the courier but we can't control their part in the process. We advise them and pass on comments all the time to try and make things work without problems.
City link were spot on. Thankyou
27/04/12
No comment left by this customer.
27/04/12
Great, pick up time before exspected, excellent driver and really good price. What more can anyone want. Many thanks.
27/04/12
Excellent service.
27/04/12
best yet, Darren is the best most polite driver i have met. a credit to the company!
27/04/12
No comment left by this customer.
27/04/12
I had no problems with this service and will be using it again. With the prices being very good, delivery and pickup in good time.
27/04/12
That's great, thanks very much.
The Parcel was larger than I had expected and had not been packaged very well but it got to with no problems thankyou
27/04/12
Very good service, delivery to Italy without no problem
27/04/12
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