We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,431 reviews.
No comment left by this customer.
14/05/12
No comment left by this customer.
14/05/12
No comment left by this customer.
14/05/12
Easy to arrange and collected on time
14/05/12
Excellent service, cheapest delivery A +
14/05/12
No comment left by this customer.
14/05/12
excellent! will use again! thanks very much
14/05/12
No comment left by this customer.
14/05/12
Very good service.
14/05/12
Not really parcel monkey's fault, but my parcel still hasn't arrived. Courier cross labelled it and it's a nightmare tracking it down. Sha
14/05/12
Very pleased with your service, have used you on many occassions,
14/05/12
That's great and thanks very much for the repeat business.
No comment left by this customer.
14/05/12
Excellent service, picked nice and early on date arranged and delivered following day as planned, thanks
14/05/12
No comment left by this customer.
14/05/12
No comment left by this customer.
14/05/12
great service.
14/05/12
No comment left by this customer.
14/05/12
very fast and flexible collection and delivery
14/05/12
very happy. recommended
14/05/12
Thank you and it's great news that you will be recommending us.
No comment left by this customer.
13/05/12
No comment left by this customer.
13/05/12
No comment left by this customer.
13/05/12
Very good price and a collection service which is second to none! keep up the good work and you are much better than royal mail!
13/05/12
Excellent!! Will be using again
13/05/12
Very efficient, straightforward. A monkey really could use it. Well done.
13/05/12
No comment left by this customer.
13/05/12
No comment left by this customer.
13/05/12
excellent service
13/05/12
The Courier we used broke our Ceramic Sink into many small pieces and are not sure if the will pay insurance ????????
13/05/12
Our Response: Ceramic sinks are on our list of prohibited items.
Very fast service, excellent value, saved me a lot of time and fuel highly recommend thankyou.
13/05/12
No comment left by this customer.
13/05/12
No comment left by this customer.
13/05/12
ex
13/05/12
Very happy
13/05/12
No comment left by this customer.
13/05/12
Great Service. On-time as expected. Amazing...
13/05/12
valur for money and you did what it said on the tin
13/05/12
I paid for next day delivery last tuesday (it's now sunday) & you haven't delivered the package yet ! What about a refund ?
13/05/12
Our Response: Thank you for your feedback, we are investigating into your comments. A customer service representative will be updating you as soon as possible
alternate payment methods. Many shippers use paypal it is very convenient for us
13/05/12
Sorry but on this occasion I paid for next day delivery which didnt happen. Picked up Wednesday - delivered on Friday. These things happen.
13/05/12
Our Response: Thank you for your feedback, we are investigating into your comments . A member of our customer service team will be in touch shortly to inform you of their findings.
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
