We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,768 reviews.
first time i had used the service and was very satisfied will use again
15/05/12
Thank you for making your first order with us.
Friendly and pleasant and polite driver. good prompt delivery service
15/05/12
OK BUT PICKED UP PARCEL A DAY LATE, HOWEVER EASY WEB SITE AND CONVIENIENT
15/05/12
didn't realise vat wasn't included in the price - otherwise excellent service via parcel force
15/05/12
Great Service
15/05/12
Driver showed up when they were meant to, very polite.
15/05/12
The high value item was not tracked from being picked up,to its destination in Norwich. It was lost, 3days late and damaged my reputation.
15/05/12
Nothing more to add - you picked up my parcel on the day requested and it was delivered next day undamaged - PERFECT
15/05/12
All delivered, one happy customer. Thanks.
15/05/12
cheap,great service,tracking my parcel was easy,right price from pick up to delivery,parcelforce to expensive,parcel monkey is %*****courier
15/05/12
No comment left by this customer.
15/05/12
Item damaged Yet again, will now be using anyvan.co.uk as this is a better service
15/05/12
Brilliant as always
15/05/12
Simple, efficient, great priced service
15/05/12
Fast and easy service to use!!
15/05/12
No comment left by this customer.
15/05/12
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15/05/12
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15/05/12
Excellent service once again!
15/05/12
Excellent service, collected and delivered exactly as promised, couldn't ask for better.
15/05/12
driver suggested i was lucky to get the parcel collected - not delivered next day - my customer was not impressed
15/05/12
Our Response: That's not the sort of comment we would expect a courier driver to give so we apologise for that and will let the courier concerned know.
No comment left by this customer.
15/05/12
its ok to me,thanks
15/05/12
Picked up a day later than requested, by which time I had to credit the customer and apologise.
15/05/12
Didn't pick up on scheduled day and then only dropped one box out of two. Other box is still outstanding.
15/05/12
Very please with the service I received.
15/05/12
No comment left by this customer.
15/05/12
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15/05/12
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15/05/12
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15/05/12
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15/05/12
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15/05/12
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15/05/12
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15/05/12
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15/05/12
very good service
15/05/12
No comment left by this customer.
15/05/12
Could not have been any better. My first experience however definately using your service everytime from now on. Thanks
15/05/12
Thank you for making your first order with us.
I especially appreciated not having to print out labels with this service, booked on my iphone, packed the box & left at reception! Great!
15/05/12
Yes ParcelForce bring their own labels which is a big help for some. Also it's great when we see our customers having items collected from their place of work.
No comment left by this customer.
15/05/12
