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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
No comment left by this customer.
17/03/12
The driver went to the wrong address, by chance I checked my email & found that I had 'missed' my time slot despite waiting in all day
17/03/12
fantastic sevice will use again thanks
17/03/12
very happy with the service.
17/03/12
No comment left by this customer.
17/03/12
VERY GOOD SERVICE EASY ORDERING, AND THE BEST FIRM IVE USED IN FIVE YEARS. THUMBS UP FROM ME, A1 TOP PARCEL MAN VERY HELP FULL POLITE 100%
17/03/12
No comment left by this customer.
17/03/12
good
17/03/12
No comment left by this customer.
17/03/12
very good
17/03/12
Excellent service; collected & delivered with no fuss
17/03/12
top people
17/03/12
No comment left by this customer.
17/03/12
prefered morning, afternoon or anytime pick-up option would help
17/03/12
brilliant service,although prices creeping up.
17/03/12
No comment left by this customer.
17/03/12
Parcel was collected and delivered exactly as arranged, very smooth service as always.
17/03/12
Almost impossible to get thru to you on phone at peak times!
17/03/12
Great service at a great price delivered on time as usual
17/03/12
Very good service
17/03/12
fast and reliable
17/03/12
good service fast on time reliable goods arrived undamaged nice one
17/03/12
No comment left by this customer.
17/03/12
all went well
17/03/12
Excellent - left parcel in garage for collection as had to visit husband in hospital, driver gave approx time. Really helpful.
16/03/12
excellent service
16/03/12
tHANKS
16/03/12
will use again
16/03/12
No comment left by this customer.
16/03/12
fantastic service again. many thanks
16/03/12
No comment left by this customer.
16/03/12
No comment left by this customer.
16/03/12
Excellent service!
16/03/12
My only complaint is that pick up dates/times are not stated before you order and pay. Otherwise very good.
16/03/12
Not 100% but still doing a good job.
16/03/12
ordered friday late pm, collection was not however until following Tuesday - we were not called, we had to call cust services to get info
16/03/12
Your pricing was deceving because I ended up paying more on the checkout than initial price displayed on the quotation. Very disspointed!
16/03/12
No comment left by this customer.
16/03/12
Had to rebbook the collection because it was not picked up on the date that it should have been even though i stayed in.
16/03/12
Very good
16/03/12
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