We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,768 reviews.
great serviceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
20/05/12
Very easy process to book courier and track on-line
20/05/12
Poor response time, and unable to speak with someone via the telephone...
20/05/12
fine thanks
20/05/12
Nothing really to say to improve service. 2nd time used, excellent service throughout, would certainly recommend.
20/05/12
Thank's for using us a few times and it's great news that you will be recommending us.
so far very good thankyou for all your help
20/05/12
No comment left by this customer.
20/05/12
Nothing to add really, got a big parcel to Spain very quickly and at a competative price
20/05/12
thank you for a spot on service it was collected on the day you said it would and delivered the next day at a very low price thank you brian
20/05/12
Thank you Brian.
No comment left by this customer.
20/05/12
No comment left by this customer.
20/05/12
No comment left by this customer.
20/05/12
great cheers
20/05/12
No comment left by this customer.
20/05/12
no problems, quick service, thank you
20/05/12
No comment left by this customer.
20/05/12
No comment left by this customer.
20/05/12
The only thing that would improve service is a collection time indication, ie between 9 and 12 or 10 and 1. morning/afternoon
20/05/12
No comment left by this customer.
20/05/12
Very sceptical about using after hearing how wrong peoples orders have gone. Everything was fine picked up on time and delivered on time.
20/05/12
Things do go wrong at times in the courier industry, just like any other, but when they do we always try to resolve them as quickly as possible.
Works Well
20/05/12
No comment left by this customer.
20/05/12
efficient service
20/05/12
Fantastic service. I can`t fault this company
20/05/12
Fantastic!!
I found that the service was excellent and was totally satisfied with every aspect of the transit of my goods.
20/05/12
No comment left by this customer.
20/05/12
No comment left by this customer.
20/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
perfect many thanks
19/05/12
Reliably great service, as ever.
19/05/12
No option to drop parcel at depot. Have to wait around for collection.
19/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
Easy to book the collection and was as expected; great service.
19/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
Great service, easy to use, would use again
19/05/12
Simple process and economical, thanks.
19/05/12
