We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,723 reviews.
thanks very much for a qwick delivery will use you all the time now.
29/04/12
Can't fault you, Thankyou
29/04/12
No comment left by this customer.
29/04/12
No comment left by this customer.
29/04/12
No comment left by this customer.
29/04/12
No comment left by this customer.
29/04/12
Great service thanks, first time I used parcel monkey and will not hesitate to buy large items again, which require a courier
29/04/12
excellent as usual. many thanks!
29/04/12
No comment left by this customer.
29/04/12
Offer am or pm collection slots
29/04/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
Excellent as always!
29/04/12
Very good service from pick up to delivery, could not ask for more, great price as well, will be back for more of the same, Thankyou
28/04/12
very impressed with your service
28/04/12
Brilliant service on the delivery side of things but ideally would like some indication of when parcel would be collected.
28/04/12
Just so easy to use, and a quick-use website. Thanks
28/04/12
PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - PAYPAL - P
28/04/12
PayPal is a very expensive and under their rules you can't pass these charges on to customers that wish to use this service. We know some resellers do charge for this service but it's not allowed so we can't offer it.
will use again, thanks
28/04/12
I dont think all charges are clear before i booked the service, ie charges that would be incurred if collection/del are missed.
28/04/12
stirling in Scotland to devon 2.30pm next day. great price also.quarter the petrol alone to drive ask what way. thank you.......
28/04/12
Great Service at the right price
28/04/12
Excellant service. Collected and delivered on time. Highly recommended. Will definitely use again.
28/04/12
great, no issues, easy, delivered intact and on time.
28/04/12
Fantastic service brill price thank you xx
28/04/12
No comment left by this customer.
28/04/12
We really require a collection time as we currently have to stay in all day until parcel is collected!!
28/04/12
No comment left by this customer.
28/04/12
the service is good...
28/04/12
No comment left by this customer.
28/04/12
Nice smooth trans action thanks
28/04/12
You do what you say you will do!!
28/04/12
Very easy transaction but could do with giving options to drop off aswell collecting.
28/04/12
Have booked four collections in total and Courier failed to collect on three of those occasions very poor,will not use again
28/04/12
fantastic service on a big parcel....cheap price...will use again
28/04/12
The Courier driver is very rude everytime.I stayed in all day,still missed a pick up! Odd! I won't use u unless I can get a diff courier
28/04/12
Our Response: We do offer another courier company who would handle your orders. Sorry that the driver was rude and we will pass on your comment. Thank you.
first class service same as last time
28/04/12
Well was very good price and collection and delivery was spot on. Of course will use you again.
28/04/12
No comment left by this customer.
28/04/12
IT WOULD BE GOOD IF THE SENDER COULD ARRANGE THE TIME THE COURIER WOULD ARRIVE TO PICK UP THE ITEM.
28/04/12
No comment left by this customer.
28/04/12
easy to use, collection and delivery as assured, would have been helpful to have a narrower collection window (i.e. am or pm) but mangable.
28/04/12
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