We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,431 reviews.
First use .
16/05/12
Thank you for making your first order with us.
the parcel did not get picked up when it was aranged so i had to take it myself to to Courier they said i wasnt in I WAS IN ALL DAY
16/05/12
Excellent service, parcel collected on time, parcel arrived on time and all at low cost.
16/05/12
No comment left by this customer.
16/05/12
Picking up on the day of order would be useful
16/05/12
City Link removed the same day collection service in October 2011. Let's hope they bring it back soon!!
No comment left by this customer.
16/05/12
PERFECT SERVICE YET AGAIN. SPOT ON THANKS.
16/05/12
No comment left by this customer.
16/05/12
You didn't even pick the parcel up!!!!!
16/05/12
Would have been nice to know earlier that parcel stuck in customs - your submit box to small to put in all my comments - so ..
16/05/12
the pick up and drop off of the parcel was efficiently processed.
16/05/12
Excellent
16/05/12
thanks
16/05/12
My parcel was not collected yesterday as a royal mail collection agent deamed the parcel too fraglie to collect!!! this is not Fragile!!
16/05/12
Very good and very competative. I will use you again.
16/05/12
Thanks very much.
No comment left by this customer.
16/05/12
Thanks for a super fast collection and delivery. Have used you before and will use you again. Thanks
16/05/12
No comment left by this customer.
16/05/12
keep prices down
16/05/12
We do all we can to keep our prices low but with ever rising fuel costs the couriers themselves need to make adjustments from time to time.
No comment left by this customer.
16/05/12
Very good Service :)
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
Good service, as always. Thank you.
16/05/12
Parcel collected 9th may for next day delivery finally delivered 4 days later on 14th
16/05/12
No comment left by this customer.
16/05/12
Didn't turn up yesterday when booked and didn't have any email to tell us whether they were coming today. V poor service
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
It would of been an even better service if a exact timescale was given. A 2 houtr timeslot.
16/05/12
Our Response: We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
Easy way to send parcel.Once again picked up and delivered on time.
16/05/12
This was the irst time I used Parcel Monkey and everything went easily and smoothly - Thanks!
16/05/12
Thank you for making your first order with us.
very good service, will do business with you again. cheers
16/05/12
Cheers.
great
16/05/12
Collected and delivered on time
16/05/12
Collected and delivered next day as promised - Thankyou
16/05/12
you cancelled the order before it was delivered so i spent three hours ringing round tryin to find it to get it delivered. thanks for that
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
Great from start to finish. I'll be using your service again soon.
16/05/12
Fantastic!!
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