We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,734 reviews.
No comment left by this customer.
15/05/12
Fast pickup and delivery, No problems at all, quick and easy to use, and trackable.
15/05/12
No comment left by this customer.
15/05/12
Great servicewill use you again, thank you
15/05/12
I have to say that everything is very easy and I have recommended you to several friends who now use you. AAA+++
15/05/12
Thank you and it's great news that you have been recommending us.
Great price for a great service- thanks!
15/05/12
Most expedient and efficient. The regular driver for City Link is always pleasant and polite
15/05/12
We always advise our customers to get to know their drivers if they make regular bookings as they can be very helpful and will try to work around your needs.
Parcel must have been left outside and was received damp
15/05/12
Our Response: The item was signed for when delivered so could not have been left out in the open. Sorry that it seems to have got damp though.
No comment left by this customer.
15/05/12
I posted out a surfboard wrapped in Bubble wrap and inside a card board box. It arrived badly damaged clearly handled badly, very unhappy!
15/05/12
Our Response: Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
Very happy with service. Prompt collection. Parcel not arrived at destination yet - but Australia is a long way!
15/05/12
Thanks very much. Looking at the item via the tracking it shows out for delivery today.
No comment left by this customer.
15/05/12
Excellent service - very smooth - many thanks.
15/05/12
EXCELLENT SERVICE & VERY COMPETITIIVE PRICES.
15/05/12
No comment left by this customer.
15/05/12
Once again the Royal Mail has restored my faith in Parcel Monkey after some total mess ups, if you use this system then click for the R MAIL
15/05/12
great service
15/05/12
would like am or pm collect
15/05/12
collected when stated,delivered on time,exceelent!
15/05/12
The varietyof choice and the clarity of your pricing makes you my number one choice. beating your main rival into second place. Well done!
15/05/12
That's music to our ears!!
Always very easy to deal with. An A1 service. Thank you.
15/05/12
Recipient said he often had trouble with deliveries as address is difficult to find. Not this time, many thanks.
15/05/12
No comment left by this customer.
15/05/12
excellent as usual. recommended!
15/05/12
Thank you and it's great news that you will be recommending us.
Excellent as always
15/05/12
Absolute fantastic service, repete customer for sure.
15/05/12
Quick delivery to usa and very reasonable prices. A+ service
15/05/12
Thanks very much.
A good and easy service to arrange with a very prompt collection and delivery service
15/05/12
Brilliany, very efficient service.
15/05/12
all good courier drivers should know how to handle a parcel without throwing it about and stack so they dont fall over
15/05/12
We agree and will pass on your comment to the courier concerned.
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
amazing service!!!
15/05/12
No comment left by this customer.
14/05/12
some of my customers have not got mobile number and in the postage address for them you need * that number to post a parcel what about home
14/05/12
Yes you can enter that contact number.
No comment left by this customer.
14/05/12
excelent service and very good value 5*
14/05/12
Best price, no problems whatsoever with pick up & delivery. Would highly recommend this service!
14/05/12
Thank you and it's great news that you will be recommending us.
The first time ive used parcelmonkey & im impressed by the ease of use & speedy delivery also the very reasonable delivery charges A++++++++
14/05/12
Welcome to ParcelMonkey and thanks for the great review.
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
