-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,900 reviews.
Excellent service! Recommended!
03/04/12
Your feedback request has come through before a) label email to print and b) successful delivery of goods. My feedback would be best after d
03/04/12
The request sent is for the order you made last week which was delivered on 29.03.12
Thank you for a hassle free courier service!
03/04/12
And Thank You very much for your order.
good, got there on time
03/04/12
No comment left by this customer.
03/04/12
No comment left by this customer.
03/04/12
Really good service, paypal could be offered as a payment option
03/04/12
No comment left by this customer.
03/04/12
A quick and simple service, will be using them again in the future
03/04/12
on tracking the parcel it advised 'incorrect address return to sender' . I am still waiting for parcel to be returned .
03/04/12
Prompt. Thanks
03/04/12
No comment left by this customer.
03/04/12
excellent service would pay extra to be able to choose a collection time
03/04/12
Sent from home and had to wait in most of the day a Rough collection time would be helpful
03/04/12
EASY SYSTEM TO USE WEBSITE, PROMPT DELIVERY
03/04/12
Excellent overnight delivery. Thank you.
03/04/12
Very good service A+++++
03/04/12
This was my first parcel with you and it turned out to be a very smooth transaction. Very efficient too.
03/04/12
We find your services extremely good and will use you again.
03/04/12
couldn't believe how easy it was - very reasonable price - would def use again, thanks
03/04/12
I like the easy to use service. Keep it this simple and I'l be back!
03/04/12
No comment left by this customer.
03/04/12
No comment left by this customer.
03/04/12
Prompt pick up Fast Delivery good value for money
03/04/12
Courier didn't turn up on first day or put a card through the door but claimed it was a failed collection so had to re-schedule.
03/04/12
Excellent once again, many thanks
03/04/12
Excellent service. Parcels picked up and delivered on time.
03/04/12
Very good thanks
03/04/12
I needed to track this important document and couldn't - though later found it had been delivered
03/04/12
Very good value and service. Thanks
03/04/12
No comment left by this customer.
03/04/12
The thing turned up with the top of the box caved in and the screen broken.
03/04/12
Our Response: We are sorry your item was damaged in transit but screens are not covered by our insurance as made clear within our prohibited items information.li
Your couriers attatch their own lables anyway - why does the customer have to waste time doing this ?
03/04/12
Good stuff
03/04/12
No comment left by this customer.
03/04/12
I have used Parcelmonkey for 4 parcels recently & I am very pleased with the service, only point may be to make printing label earlier to do
03/04/12
Im OK with parcel monkey but not OK with parcelmokey courier parcelforce who said my parcel was much much bigger than it could possibly be a
03/04/12
If your driver could send sms of approximate pick up time.
03/04/12
Our Response: Just as soon as our courier partners can offer this we will provide it to our customers.
No comment left by this customer.
02/04/12
Very polite person who picked up our parcels
02/04/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more