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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,916 reviews.
Courier didn't turn up on first day or put a card through the door but claimed it was a failed collection so had to re-schedule.
03/04/12
Excellent once again, many thanks
03/04/12
Excellent service. Parcels picked up and delivered on time.
03/04/12
Very good thanks
03/04/12
I needed to track this important document and couldn't - though later found it had been delivered
03/04/12
Very good value and service. Thanks
03/04/12
No comment left by this customer.
03/04/12
The thing turned up with the top of the box caved in and the screen broken.
03/04/12
Our Response: We are sorry your item was damaged in transit but screens are not covered by our insurance as made clear within our prohibited items information.li
Your couriers attatch their own lables anyway - why does the customer have to waste time doing this ?
03/04/12
Good stuff
03/04/12
No comment left by this customer.
03/04/12
I have used Parcelmonkey for 4 parcels recently & I am very pleased with the service, only point may be to make printing label earlier to do
03/04/12
Im OK with parcel monkey but not OK with parcelmokey courier parcelforce who said my parcel was much much bigger than it could possibly be a
03/04/12
If your driver could send sms of approximate pick up time.
03/04/12
Our Response: Just as soon as our courier partners can offer this we will provide it to our customers.
No comment left by this customer.
02/04/12
Very polite person who picked up our parcels
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
Promptly collected as always
02/04/12
Brilliant as always
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
All good. No complaints!
02/04/12
No comment left by this customer.
02/04/12
Very good service as always, picked up and delivered within the scheduled times, great value
02/04/12
No comment left by this customer.
02/04/12
would use again thanks
02/04/12
No comment left by this customer.
02/04/12
Fantastic, nothing to complain about, will use you again thanks
02/04/12
Excellent communications throughout and fast delivery at a good price.
02/04/12
Excellent Service . Prompt collection and delivery no damage.
02/04/12
Basic price has crept up. Make smaller 1-2kg items cheap to send.
02/04/12
Good Prices great service
02/04/12
first class service .
02/04/12
fantastic service as usual
02/04/12
Great service...maybe cheaper prices!
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
Excellent and very reasonable
02/04/12
No comment left by this customer.
02/04/12
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