We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
No-one tunrned up to collect. I had to use another carrier. My attempts to get you to refund my payment have failed. I have lost faith .
15/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection. I have passed your details on to make sure you are refunded and once again sorry.
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
Good value, prompt service, easy to use
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
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15/05/12
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15/05/12
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15/05/12
No comment left by this customer.
15/05/12
Excellent service - thank you.
15/05/12
Outstanding .... Smooth as a rats back. Thanks
15/05/12
No comment left by this customer.
15/05/12
good service
15/05/12
No comment left by this customer.
15/05/12
Everything was perfect, easy to use very very happy
15/05/12
My client was well pleased with your service and plans to use your company themselves on my recommendation
15/05/12
That's fantastic news, Thanks very much.
Address label was printed incorrectly; although customer service was helpful and parcel arrived at the right place.
15/05/12
Our Response: Not sure how this could happen as it only prints the details entered by the customer.
Great service as usual. Thank you ***
15/05/12
First time user - everything was as promised.
15/05/12
Thank you for making your first order with us.
exelent service at an exelent price well satisfied
15/05/12
always use ParcelMonkey when using courier service, has always been good and reliable
15/05/12
No comment left by this customer.
15/05/12
1st class service. Prompt and does what it says its going to do-all I want, thanks.
15/05/12
No comment left by this customer.
15/05/12
No comment left by this customer.
15/05/12
Cannot fault your service. A+++ and fantastic as always.
15/05/12
very good
15/05/12
booked collection 9th may still not delivered to myself 15th may, poor service via nightfreight
15/05/12
More than 1 week to collect the item,even after telephone calls and arranging someone to call.
15/05/12
super kwik brill ta
15/05/12
All good
15/05/12
No comment left by this customer.
15/05/12
excellent service, express delivery and very reasonably priced
15/05/12
No comment left by this customer.
15/05/12
Quick and easy
15/05/12
I am amazed at the simplicity of the parcel booking system, the ease of label printing and the tracking. A pre pay system woud be good
15/05/12
Thank you. Take a look in the "my account" section to find a prepay option.
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