We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,772 reviews.
Early collection and early delivery - well done!
06/06/12
No comment left by this customer.
06/06/12
estimated collection time would be helpful....apart from that spot on
06/06/12
very pleased with your service
06/06/12
very happy with the collection and the delivery of this item
06/06/12
items went to the wrong address
06/06/12
the incorrect label was put on the parcel and the recipiant had to chase about to get his parcel
06/06/12
Great service - well pleased
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
need payment by paypal or account facilities ...credit card difficult...
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
Driver has told us that he almost didn't make the collection due to the previous order beeing so big, but overall no problem this time.
06/06/12
No hassle in booking and goods were with myself in no time at all. Do you business accounts?
06/06/12
No comment left by this customer.
06/06/12
Spot on class service
06/06/12
No comment left by this customer.
06/06/12
very good and quick service full value for money
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
Hi, Your service is great but Citi-link let you down. I will use you again but not with Citi-link. Thanks
06/06/12
No comment left by this customer.
06/06/12
You sent me this email on the 4th June today is the 6th June the parcel still has not arrived at the destination.
06/06/12
Excellent service
06/06/12
No comment left by this customer.
06/06/12
I needed the parcels for Friday 1st June,Nightfrieght failed to pick up on Thursday, and Courier did not deliver until Wednesday 6 th..!.
06/06/12
website could be better finding invoices login after quote doesn't take it through -same collection if before 10:30 was a great option.
06/06/12
I'm still waiting for delivery and have had no response
06/06/12
Your small parcel quotes are not competitive. Other sites are offering better prices for items at say 1kg.
06/06/12
No comment left by this customer.
06/06/12
fantastic, collected when said, great price
06/06/12
Great - no problems
06/06/12
arrived promptly for collection and was delivered as scheduled next day pleased with price and service
06/06/12
No comment left by this customer.
06/06/12
Efficient collection and satisfactory delivery. Thanks.
06/06/12
Always on time and very good and polite drivers who collect the parcels. Would recommend to anyone!
06/06/12
Excellect service. Great rates and quick delivery. Have already recommended to friends. Would definately use the service again.
06/06/12
