We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,772 reviews.
Absolutely Perfect 100% Everything went to plan , Many thanks
06/06/12
Quick easy & cheap
06/06/12
No comment left by this customer.
06/06/12
Excellent service. Will use you again. Thanks
06/06/12
No comment left by this customer.
06/06/12
TOP SERVICE AND GOOD WEBSITE INTERFACE - PARCEL MONKEY ARE GGGGREAT!
06/06/12
u were ok Parcel Force not so good. Could only pick up at 3.15 left note back in 5 mins could not wait, City Link r way better!
06/06/12
no probs with pick up but would have liked an idea of am or pm pick up as I had to wait in until 5.20pm.
06/06/12
Excellent UK delivery. Need an option for multiple parcels in Europe with PF and a cheaper international rate as far too expensive with DHL
06/06/12
Great, Smooth Pick-Up, Just Hope Delivery Happens On Time!
06/06/12
I arranged a courier through you who unfortunately let me down, the parcel I was sending was urgent and parcel monkey could not help me
06/06/12
send texts on day of collection with approx time driver expects to arrive
06/06/12
No comment left by this customer.
06/06/12
Great!
06/06/12
Courier Failed to Collect the Item for Delivery 4 Days in a Row!!!!!!!!, Told them to stick up there arse in the end. Very dissapointed.
06/06/12
No comment left by this customer.
06/06/12
good service
06/06/12
No comment left by this customer.
06/06/12
A wish you would offer cashback via the quidco/tcb websites as other couriers do. Also as a loyal customer, you could offer discount codes
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
website promises tracking number and then doesn't give one (city link service used yesterday)
06/06/12
easy transaction, thanks
06/06/12
used nightfreight and was unable to track parcel,still dnt know where it is now!
06/06/12
Quick and easy service to use, slightly over-priced in comparison to Royal Mail services.
06/06/12
great service, great price
06/06/12
No comment left by this customer.
06/06/12
It'd be good to be able to edit the special instructions after creating an order. Typed incorrect phone number, then couldn't change it.
06/06/12
If you make app for iPhone then it really good
06/06/12
No comment left by this customer.
06/06/12
Excellent service, thanks
06/06/12
There was no tracking on Night Freight and no practical way of changing the date of collection once the order was placed.
06/06/12
Delivery was expected next day on the Saturday we were not made aware when making the booking that this wasnt available.
06/06/12
Good service apart from pickup parcel from city link miserable.
06/06/12
good
06/06/12
I needed some clarification on a point and couldn't speak to anybody - a web inquiry was not appropriate as I needed to include a supplement
06/06/12
The courier arrived on the designated day and all parcels were received on time.
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
Excellent service as usual!
06/06/12
