-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,838 reviews.
No comment left by this customer.
12/05/12
No comment left by this customer.
12/05/12
instead of next day delivery my parcel took 2 weeks to be delivered, as no one told me about attaching additional info for Guernsey
12/05/12
very easy and simple to use
12/05/12
No comment left by this customer.
12/05/12
Easy to use professional service, thanks
12/05/12
Excellent service at a fair price. Would use again and recommend.
12/05/12
Thank you and it's great news that you will be recommending us.
Very easy with no problems - that's how it should be
12/05/12
No comment left by this customer.
11/05/12
absolutely descusting still waiting for parcel to be collected after nearly aweek ago ordering collection.something needs to be done.il be t
11/05/12
Our Response: Thank you for your comments, we are looking into why this collection did not take place. A member of our customer service team will be in touch shortly to inform you of their findings.
Only 3 out of 4 parcels delivered. Trying to contact courier to find missing package
11/05/12
Our Response: Thank you for this information, my colleague within our contact centre will be in touch shortly
No comment left by this customer.
11/05/12
so good you make it ease
11/05/12
Parcel arrived quick, good service
11/05/12
Excellent service.
11/05/12
Used to use parcel2go, you guys were cheaper for multiple deliveries
11/05/12
Music to our ears!!
Really impressed. Incredibly easy to use.
11/05/12
parcel pick up lady was very friendly had no prblems what so ever
11/05/12
great service , friendly deliverly drivers , very good prices
11/05/12
Just a shame the postage costs have increased so dramatically since I last used your service
11/05/12
We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
No comment left by this customer.
11/05/12
No comment left by this customer.
11/05/12
Better than Parcels 2 go!
11/05/12
Thanks and we think so too!
No comment left by this customer.
11/05/12
No comment left by this customer.
11/05/12
5th time I've used Parcel Monkey and 5th time I've had no problems.
11/05/12
Fantastic!!
No comment left by this customer.
11/05/12
No comment left by this customer.
11/05/12
No comment left by this customer.
11/05/12
Great service. Please get some cheaper overseas prices though. Thank you!
11/05/12
Thank you. We are always looking to improve our prices / services so watch this space!!
every thing went smooth with the ordering and delivery
11/05/12
Parcel arrived in good time and in good order, Can't ask for much more than that. Many thanks!!!
11/05/12
No comment left by this customer.
11/05/12
I paid for a 24 hour service & the client recived the goods 48hrs after pick up - do I get a part credit as I could have used a 48hr courier
11/05/12
Our Response: We do offer a guaranteed "Next day" service should customers wish to choose it. In 96% of cases next day is carried out but we are sorry in this case it failed.
Top Job thanks
11/05/12
A rough time slot would have been appreciated. Other wise very good service
11/05/12
Most impressed with the service for this international delivery. Thank you.
11/05/12
package yet to be delivered, no feedback to me, apparently being investigated
11/05/12
No comment left by this customer.
11/05/12
No comment left by this customer.
11/05/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more