We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
A very good system, and i will use your company again, its just a same that you do not do a same day collection say if we order before 10am
02/07/12
City Link stopped this option back in October. Let's hope they decided to bring it back soon!!
EXCELLENT SERVICE
02/07/12
Parcel still not delivered. Never use again.
02/07/12
Our Response: An attempt was made last week but no one was in to receive it.
Good service need more information on when the pick service is
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
You were 2 days late collecting our parcel?
02/07/12
Our Response: Booked on the 25th, collected on the 26th and delivered on the 27th June??
great service as all aways thanks
02/07/12
Item was picked up and delivered as promised. Satisfied customer. Thankyou.
02/07/12
Thank you very much.
No comment left by this customer.
02/07/12
Have always been trouble-free.
02/07/12
Haven't had a problem since we started using you, and that's why we keep coming back. A+.
02/07/12
Fantastic news and thanks for your regular bookings.
Only the best will do. THAT IS YOU, Parcelmonkey
02/07/12
That's very kind of you. Thank you.
Delivery on time and found hospital and ward.would recommend to friends and family.thank u .
02/07/12
Confusion over requirement for a Commercial Invoice, your email said it was attached but it wasn't.
02/07/12
First time I used you and was really happy with the service many thankyou's
02/07/12
Thank's very much for making your first booking with us.
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
excellent service
02/07/12
A great service. Thanks to Lee the parcel force chap who picked up my parcels. He is very friendly and conscientious. Thanks
02/07/12
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
Exactly what you said you would do. Great!
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
On each occasion i have booked either with parcel force or Courier my parcel wasn't delivered on the said day i paid for.
02/07/12
easy to use
02/07/12
No comment left by this customer.
02/07/12
top banana
02/07/12
Fantastic as usual.
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
Excellent service, very satisfied, will use your service again. Thank you.
02/07/12
No comment left by this customer.
02/07/12
All ok thank you.
02/07/12
excellent service at great price
02/07/12
No comment left by this customer.
02/07/12
I have used you 2 time and you have given me a 100% service thank you to every one at parcel monkey
02/07/12
Thanks for your first two orders with us and we are glad you have found us.
I was forced to take out insurance for seeing my laptop as its value was £400, however you wouldn't pay out anyway and now it's damaged
02/07/12
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