We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,746 reviews.
V prompt pick up but a time AM / PM of pick up would be helpful.
26/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Parcel was in fabulous condition! Thank you.
26/06/12
faultless all round!
26/06/12
very good and efficient service, thank you
26/06/12
No comment left by this customer.
26/06/12
A1service
26/06/12
Electric bike delivered. Very good service and highly recommended. Thank you.
26/06/12
No comment left by this customer.
26/06/12
It would be better if we can get a rough idea about the collection time and sending time. Then no need to wait for the whole day!
26/06/12
No comment left by this customer.
26/06/12
Worked, parcel was picked up as required. Thanks!
26/06/12
good job
26/06/12
No comment left by this customer.
26/06/12
None - love the service.
26/06/12
Really great service
26/06/12
No comment left by this customer.
26/06/12
it's so easy
26/06/12
No comment left by this customer.
26/06/12
Very good service.
26/06/12
Parcel collected in the morning and delivered the next day - also you get to track the parcel - what more can you ask for - GREAT SERVICE !!
26/06/12
No comment left by this customer.
26/06/12
great service as always
26/06/12
No comment left by this customer.
26/06/12
First time I have used your service, really pleased how easy and convenient it was. Would certainly use again, and recommend to others.
26/06/12
Thank's very much for making your first booking with us and it's great to see you will be recommending us too.
As usual, great!
26/06/12
You never collected my parcels and said it was me who missed the collection. I have been waiting since 8am this morning!
26/06/12
Excellent as usual, the only quarm i've got is that I can't pay by paypal, but their fees are proberly too dear
26/06/12
No comment left by this customer.
26/06/12
Excellent service. Will definitley use again
26/06/12
it was the 1st time I used your service, it was perfect and will use again, and tell others.
26/06/12
Thank's very much for making your first booking with us and it's great to see you will be recommending us too.
No comment left by this customer.
26/06/12
6* service by city link as usual Keep up the good work and excellent prices
26/06/12
No comment left by this customer.
26/06/12
Courier did not collect, had to drive to depot 20 miles away to get parcel delivered, very poor service
26/06/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection. You could have re booked for free to save the drive but again we are very sorry your item was missed.
No comment left by this customer.
26/06/12
Parcle monkey OK - not happy with city link
26/06/12
Excellent
26/06/12
No comment left by this customer.
26/06/12
No comment left by this customer.
26/06/12
Fab service for a fab price will definately be using again, cheerful friendly guy who picked the parcel up too :)
26/06/12
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