-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
GREAT SERVICE, THANK YOU!
14/05/12
no problem with pick up or ordering and as far as I am aware no problems with delivery
14/05/12
No comment left by this customer.
14/05/12
Collected parcel on time, & delivered next day. Great tracking service
14/05/12
Great service again and they turn up ontime to collect too
14/05/12
Impressed at the competitive quote and delivery
14/05/12
Overall good service. An indication of what time or period of time the parcel would be picked up would have been very useful.
14/05/12
No comment left by this customer.
14/05/12
No comment left by this customer.
14/05/12
No comment left by this customer.
14/05/12
Picked up on time. Delivered as pormised. Would I use again yes.well done
14/05/12
Once again your service and charges are outstanding, many thanks Ian
14/05/12
Thank you Ian.
Delivery took 4 days instead of 3. Otherwise ok
14/05/12
Quick and easy to use
14/05/12
Brilliant service and I will definitely use you again
14/05/12
Fantastic news!
Nice to do business with.
14/05/12
FAST DELIVERY SERVICE AS ALWAYS.
14/05/12
Very good this time, PLEASE be like this at Christmas!!!
14/05/12
We will try but as you know the courier industry is at peak then + we could hit some bad weather!!
Perfect service as usual and prompt collection and delivery by CityLink.
14/05/12
Excellent service. Collection and delivery as promised
14/05/12
You price was competitive and your courier was polite and efficient, thank you.
14/05/12
Excellent service - efficient and easy tracking to ensure high customer service
14/05/12
No comment left by this customer.
14/05/12
ace collection, 100% satisfied would use again, and reccommend.
14/05/12
No comment left by this customer.
14/05/12
I really can't fault the service picked up one day and delivered the next my customer was very pleased as I was first class & good value
14/05/12
If you fail to collect you should you should compensate or offer the shipping for free!
14/05/12
Our Response: Ok but we will have to double our price first!!
Discount for volume sellers would help please
14/05/12
Collection was booked on the 7th for collection on the 8th. pick up was a day later the 9th and tracking is stuck on the collection depot.
14/05/12
No comment left by this customer.
14/05/12
item picked up and delivered without issue. great service.
14/05/12
I have not received my parcel booked 9 days ago before I left to work abroad. Returned to no parcel and not even an email explaining why.
14/05/12
Our Response: The item in question shows delivered and signed for on 08.05.12 at 14:24.
collection and delivery speedy and efficient will certainly be using parcel monkey from now on!!!
14/05/12
Our Response: So it should have been 5 stars then....lol. Seriously thanks very much.
Put a note on the info for the driver asking for pm collection as my customer not there in the morning. This was ignored/not seen.
14/05/12
No comment left by this customer.
14/05/12
top service as all aways
14/05/12
Quality service.
14/05/12
Collected when they said and delivered next day, very good service.
14/05/12
Two hour slots when an item will be collected
14/05/12
Parcel arrived at destination safely and quickly but had problems with pick up as driver couldn't scan label and had to get another one done
14/05/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more