We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,775 reviews.
quick and easy to use great service
25/07/12
..
25/07/12
the parcel was never collected on day, ran out of time was the excuse from Courier! following day failed to collect during requested times
25/07/12
Our Response: We are very sorry about this and will speak to the courier company concerned.
I was unable to email the link for the shipping label to other party who was the seller. I was the buyer who organised the shipping.
25/07/12
No comment left by this customer.
25/07/12
You didn't collect! Had to take to depot myself :-(
25/07/12
excellent service as always, thanks...fiona.and.the.bear x
25/07/12
Cheers, Fiona and the Bear x :-)
As always, arrived next day
25/07/12
No comment left by this customer.
25/07/12
as i have said it works really well,sometimes it would be good if you could amend details after submitting,ie add a phone number.
25/07/12
delay in collecting and expensive for weight.
25/07/12
Our Response: This service is not expensive when you take into account the size of the item sent!!
No comment left by this customer.
25/07/12
all good
25/07/12
Both times i have used them, they have come at around 9am meaning i didn't have to wait all day. top notch...
25/07/12
3 x the price of a Courier pickup , sorry !
25/07/12
Our Response: At £7.49 we are 3 times the price of someone else for a "next day" door to door collection and delivert? Sorry but I don't think so.
Excellent
25/07/12
Great service can't ask for more.
25/07/12
same day collection would do
25/07/12
City Link stopped this option back in October. Let's hope they decide to bring it back soon!!
good service, fast delivery
25/07/12
I cancelled the collection as the item did not need sending but I was still charged the full amount. wont ude again.
25/07/12
Our Response: You are not charged for a cancellation and will be fully refunded within 7 days.
great delivery well happy will use again!!!!!!
25/07/12
Easy to book. Good value. Lovely delivery driver. Thank you very much and keep up the great service.
25/07/12
No comment left by this customer.
25/07/12
Excellent service, easy to book and collected as ordered. Will use again.
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
Perfect service - I'd suggest an improvement if there was one! Thank you - will use again!
25/07/12
a wide range of various postage companies to choose from to suit your choice and parcels delivered in good time
25/07/12
No comment left by this customer.
25/07/12
Excellent service,prompt next day delivery.First class
25/07/12
No comment left by this customer.
25/07/12
many phone calls to Courier. net trace said recipient refused delivery. not true. he just recieved parcel today 25/7/12
25/07/12
No comment left by this customer.
25/07/12
1ST CLASS WHAT A BARGAIN, NEXT DAY DELIVERY BY PARCELFORCE
25/07/12
Excellent service, collection/delivery staff are always polite.
25/07/12
You said that it would get there today and as far as I'm aware, it did!
25/07/12
No comment left by this customer.
25/07/12
easy straight forward and very very reasonably priced - thank you
25/07/12
