We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,775 reviews.
welldone
23/07/12
parcel was not collected the first time, staff disorganised, lyar, finding escuses, did not have the equipment to lift the parcel
23/07/12
A pick up time, or being able to say am or pm would have been helpful, but I can appreciate this would be difficult. thanks
23/07/12
No comment left by this customer.
23/07/12
Really good service tank you
23/07/12
Didn't pick the parcel up on day they should have had to re book it, waited in for nothing not happy this time
23/07/12
VERY POOR = Still Waiting for collection, nobody has contacted me, very inconvenient, this is 2nd time this has happened,your busy, so am I
23/07/12
No comment left by this customer.
23/07/12
Really good on delivery and price
23/07/12
No comment left by this customer.
23/07/12
Excellent service as always...picked up on time and delivered safely the next day. PM does what it says on the tin.
23/07/12
Well priced but driver didn't have the label with him as promised and didn't know what a customs form was ...
23/07/12
Our Response: Thanks for this information and we will take this problem up with the courier company concerned.
Excellent service and very reasonable price .Thankyou
23/07/12
Does wot the monkey says
23/07/12
No comment left by this customer.
23/07/12
No comment left by this customer.
23/07/12
Excellent service once again. Many thanks!
23/07/12
Brilliant service & value for money
23/07/12
No comment left by this customer.
23/07/12
No comment left by this customer.
23/07/12
a1 thank you
23/07/12
No comment left by this customer.
23/07/12
No comment left by this customer.
23/07/12
Easy to use website. Collected and delivered promptly and safely - what more do you need?
23/07/12
No comment left by this customer.
23/07/12
Perfect collection & delivery - no problems at all.
23/07/12
FAST AND SAFE.THANKS
23/07/12
No comment left by this customer.
23/07/12
The.service was very good would use again.big thanks
23/07/12
No comment left by this customer.
23/07/12
No comment left by this customer.
23/07/12
All great Thanks
23/07/12
No comment left by this customer.
23/07/12
Hi, your service was good, but the service of the courier was poor, they just didnt turn up on the selected day and didnt call. i had plans
23/07/12
So easy Thankyou!!!!!!
23/07/12
No comment left by this customer.
23/07/12
No comment left by this customer.
23/07/12
The delivery was not collected on the day expected, causing a delay of 24 hours to my customer
23/07/12
Parcel Monkey wrongly addressed the parcel when giving it to Courier.Failed to deliver parcel on time.No phone number to discuss problem
23/07/12
Our Response: I think you will find that is you who print the labels off and attach them to your parcels not us. Our email support team handle all messages quickly and efficiently.
good fast service!
23/07/12
