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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,839 reviews.
No comment left by this customer.
16/05/12
Fantastic service and a great price.
16/05/12
Quick, reliable and sufficient service - Thanks
16/05/12
First time I can remember that Citylink collected on the day they were supposed too, nice to not have to make excuses to my customers!
16/05/12
No comment left by this customer.
16/05/12
All good, but I was a bit dismayed there was no way to insure the item (laptop).
16/05/12
Most couriers wont insure laptops.
No comment left by this customer.
16/05/12
excellent service smooth easy pick up
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
one collection was forgotten and i had to phone to recollect apart from that good value
16/05/12
Great service yet again. WITH TODAYS TECHNOLOGY IT SHOULD BE POSSIBLE TO BE MORE SPECIFIC TO THE CUSTOMER RE; ACTUAL COLLECTION TIMES!
16/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
16/05/12
Brilliant service again.. Could do with a later cut-off time for same day collection if other collections are already booked.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
Excellent Parcelforce rates - and (surprisingly) good (Parcelforce) performance! Well done!
16/05/12
Fantastic, hassle free service at a terrific price.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
1st time used - very good service. No complaints.
16/05/12
very good service. Will be using you again in the near future.
16/05/12
Brilliant news and we are glad you are very happy.
I would use the service again and recommend it for convenience.
16/05/12
Thank you and it's great news that you will be recommending us.
Brilliant service. Saved me money time and hassle. Thanks very much :-)
16/05/12
No comment left by this customer.
16/05/12
I wanted to ask a question by phone but found that you closed at 5:30pm. Fortunately I found the answer on Parcel2Go's website!
16/05/12
At the prices they charge they should wrap your parcels too!!
very reliable, highly delighted
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
No comment left by this customer.
16/05/12
great service will use again
16/05/12
Easy to use, Fast collection & delivery - Insurance very expensive
16/05/12
Excellent service...... And 100% satisfaction and hassle free....
16/05/12
No comment left by this customer.
16/05/12
Too long
16/05/12
Very good service an will continue to use you for all my deliveries from now on and forever thank you very much
16/05/12
Thank you very much.
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