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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,823 reviews.
Excellent service, collected and received on time.
22/05/12
quick pick up and delivery.
22/05/12
No comment left by this customer.
22/05/12
It would be much appreciated of possibly a better time of pick up rather than waiting all day.
22/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
No comment left by this customer.
22/05/12
Great service fantastic prices. Royal Mail of the future!!!!!!!!!Keep it up guys!!!!
22/05/12
It was collected a day late.
22/05/12
Delighted with the service so easy to book. I've used parcelmonkey twice & will use this company everytime a courier collection is required
22/05/12
Fantastic news!
nightfreight didnt turn up, didnt call. 2 days in a row. very unmpressed. 8am-6pm window is v small without even a call. STILL waiting.
22/05/12
Our Response: Sorry to hear that. Please contact our support team who will sort this problem out for you.
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
Good value & straight forward. Would be helpful though if you could book collection slots rather than having to wait in all day. Thank you.
22/05/12
came first thing top service
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
Good value, collected when agreed, and easy to print off label etc.
22/05/12
very efficent , on time and smiley delivery drivers .
22/05/12
No comment left by this customer.
22/05/12
Many thanks for an EXCELLENT Service!!! In terms of delivery speed and value for money - You are second to none. I will regularly use your s
22/05/12
Brilliant news and we are glad you are very happy.
Paid 4 nxt day delivery x2 failed collections by driver. pointless having notes 4 driver on form as they cant read.took 2 depot on3rd day :(
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
It was smooth operation...
22/05/12
Very efficient Service. Real value for Money.
22/05/12
Extremely late - paid for 24 hour and received the packages 5 days later
22/05/12
Great service - exactly what it says on the tin!
22/05/12
More room needed for delivery instructions- in spite of this you found us OK ! Excellent service.
22/05/12
Very Good will use it again
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
great service, time after time.
22/05/12
Excellent service. Will definitely use you again.
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
Overall service was fantastic. My only gripe is the 12hr pick up slot 8am-8pm, but thats down to the couriers. A 4-6hr slot would be ideal
22/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
No comment left by this customer.
22/05/12
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