We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,751 reviews.
An excellent service and far cheaper than the Post Office.
02/07/12
Parcel did not get picked up till 18.35, after three calls that day I was promised pick up by 17.30 but still happy ,
02/07/12
Once again Parcel Monkey saved me money but once again City Link was a cause for concern. This has marked down the overall score.
02/07/12
No problems , great service!!
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
The only improvement would be to be able to pay with paypal
02/07/12
All brilliant, thank you!
02/07/12
Excellant service A+
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
super fast collect and delivery and so cheap wow
02/07/12
No comment left by this customer.
02/07/12
Cheaper than others and very efficient. Very pleased with your service.
02/07/12
No comment left by this customer.
02/07/12
VERY PROMPT AND EFFICIENT SERVICE,YOUR DRIVER WAS VERY HELPFUL AND COURTEOUS,,,A TRUE CREDIT TO YOUR COMPANY THANK YOU !!!!!!!!!!!!
02/07/12
top class service
02/07/12
boxed were a bit smaseh on arrival
02/07/12
My reputation relies on items being delivered as quickly as possible at a reasonable cost. I forget the rest and use the best Parcel Monkey.
02/07/12
Parcels collected very late in the day and so delivery was not 24 hours due to city link dragging their heels...
02/07/12
all fine, thanks
02/07/12
No comment left by this customer.
02/07/12
So far so good. Thanks you.Crucial that immediate online response is available, which of late you have provided.
02/07/12
No comment left by this customer.
02/07/12
Fast easy service and good communication.
02/07/12
very quick efficient servIce thank you
02/07/12
I think you should offer discounted rates for regular customers
02/07/12
No comment left by this customer.
02/07/12
Very straight forward will use again
02/07/12
No comment left by this customer.
02/07/12
Excellent service cracking delivery speed many thanks
02/07/12
will use again.very quick
02/07/12
I love the way you guys work, nice informal approach bur super efficient service!
02/07/12
there was not no problem thanks for a good service.
02/07/12
No comment left by this customer.
02/07/12
I really cant fault your service. The price was great and the goods arrived quicker than i expected them to. Thanks very much.
02/07/12
Took 3 days to collect and many phone calls to chase up - not acceptable
02/07/12
Great service. Easy to look at and compare prices. Would definately use again and recommend to others.
02/07/12
Excellent service again may thanks will keep using you.
02/07/12
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