We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,260 reviews.
Very good service, did what it said on the can, would use again
11/07/12
Excellent service - fast collection and delviery and a very reasonable price. Will use service again
11/07/12
Parcel picked up a week ago and still missing- phoned 15 times before anyone answeted amd then the system is down Aaagh!
11/07/12
Another great service, quick response, always turn on time and delivered promptly, many thanks!
11/07/12
Yes your servers did good sorting a connection to a carrier company
11/07/12
Our Response: If only our business was that simple!!
I was satisfied with the service
11/07/12
A good service as usual
11/07/12
Thank you very much.
Parcel monkey is a great service to use, straight forward! When help is required staff were polite and helpful. Shame the courier isn't as r
11/07/12
Efficient service and good value for money
11/07/12
Good service
11/07/12
Poor, my parcel was delayed twice than days guarantted, there is no way I can contact you quick and direct in case of any urgency problem
11/07/12
No comment left by this customer.
11/07/12
Used to post to Australia, excellent service.
11/07/12
Very imprest great service.
11/07/12
no problems. pity cheaper service only available if you have a printer. delivery service was great though :)
11/07/12
Look out for our 48hr lowest priced product that needs no printer. It's coming later this month!!
you have managed to loose my parcel and give a series of excuses but not found it
10/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the lost item. Following a full search by them if it's not found you will be refunded.
Courier failed to pick up the parcel 2 days running I got so fed up I dropped the, at the courier 15 miles away.
10/07/12
No comment left by this customer.
10/07/12
Parcel was collected by a very helpful man. The parcel was received with-in a couple of days.Price was very fair and made the object afford
10/07/12
No comment left by this customer.
10/07/12
This was my first time using Parcel Monkey and I found the process easy, good value and the slight queries I had were dealt with quickly.
10/07/12
Thanks very much for making you first order with us and please spread the word :-)
I will definately recommend to others I am very impressed
10/07/12
Fantastic and it's great news that you will be recommending us.
The company that I sent the goods back to have not yet received the item, so I am not able to give you a better feedback than that.
10/07/12
excellent
10/07/12
nice an quick service for a good price, recommended
10/07/12
No comment left by this customer.
10/07/12
No comment left by this customer.
10/07/12
No comment left by this customer.
10/07/12
great service it would be great if you accepted paypal as payment.
10/07/12
Perfect sevice as always, value for money and so convienent thank you
10/07/12
Excellent service - thank you!
10/07/12
delivery collected @6.45pm, sent to wrong depot so no delivery next day. Nobody bothered ringing, didn't listen to new delivery instruction
10/07/12
very good. quick easy service
10/07/12
excelent service and price
10/07/12
No comment left by this customer.
10/07/12
very quick, simple and easy. would use parcel monkey for future parcels
10/07/12
No comment left by this customer.
10/07/12
No comment left by this customer.
10/07/12
Great service but could work harder to compete price wise with other competitors
10/07/12
We still offer the best prices for City Link despite their price increases implemented to all in March.
No comment left by this customer.
10/07/12
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