We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
No comment left by this customer.
09/07/12
Delivered parcel as agreed. Collection could be more specific, as i always miss the collection! Apart from this i'm happy.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
Efficient and quick service.
09/07/12
excellent service as usual
09/07/12
great service, easy to use and helpful drivers A1 for a new client
09/07/12
I placed an order with Courier. They didn't come to collect on the day they were meant to. Was eventually forced to drop off to them!
09/07/12
I can't fault any of the service I received. I will use you guys from now on for all my eBay items. Cheers
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
Collected quickly next morning excellent service.
09/07/12
No point putting weight/item description if you dont pass it on!!!!! ParcelForce delivered old tyres to me instead of an amp! 5 days late!
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
The Edinburgh office didn't send the right paperwork with the parcel, so it still hasn't arrived - so I'm not happy.
09/07/12
Missed collection again
09/07/12
Did everything you said you would- great quote, great service.
09/07/12
I can't think of any thing that was wrong, so no improvement needed, unless you would like to pay us!
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
Good
09/07/12
ur not as good as u used to be...lately ive had missed collections and deliveries...have considered goin elsewhere but will c how things go
09/07/12
If the courier fails to collect or deliver it would happen whoever you choose to book with offering their services. Having said that we are sorry this has happened and would like to apologise on behalf of the courier concerned.
No comment left by this customer.
09/07/12
A first class and reliable service
09/07/12
I would have liked to have known a more precise time on the day of pick up.-even a.m or p.m would be better than not knowing.
09/07/12
No comment left by this customer.
09/07/12
Never used you before so very pleased with an excellent service, will certainly use you again!
09/07/12
Thanks very much for making you first order with us and please spread the word :-)
Nothing can improve your service, it was great. AAA+++ Thanx! :-)
09/07/12
No comment left by this customer.
09/07/12
I was really impressed with the srvice. Very easy to order and collection and delivery was very good. Will use this service again.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
Arrived on little Greek island only a week after collection from UK. Excellent service.
09/07/12
Fantastic news!!
The job was not collected at all. I'm waiting for compensation
09/07/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection. Rest assured we will take this matter up with them and you will be fully refunded.
Collection and delivery went very smoothly. Prices as usual were very good. It's very easy to order a collection from anywhere. thanks
09/07/12
Collection time wasn't overly clear
09/07/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
