We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,775 reviews.
The collection was not made on the day booked, but was a day late, meaning our customer had to have an extra day off work
26/07/12
No comment left by this customer.
26/07/12
Super service - thanks very much
26/07/12
The parcel was collected a day late. Apart from this service was fine.
26/07/12
Sorry about that but the tracking does show an attempt was made on the original day selected.
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
Good friendly service
26/07/12
Delivered in time and at a reasonable cost. Will use this service again.
26/07/12
Thank you very much.
Everything good!
26/07/12
No comment left by this customer.
26/07/12
Fast,easy service - picked up ok and dropped off before 9am - excellent - thanks very much - would use again
26/07/12
Brilliant!!
No comment left by this customer.
26/07/12
No comment left by this customer.
26/07/12
I know it`s difficult , but when you state that you are comming on a particular day, it`s a pain in the butt waiting till 17.29 pm.
26/07/12
I'm a regular customer and this is a great service and value for money! Thanks.
26/07/12
Thank you for your regular business :-)
Courier failed to collect 2 days had to take to depot - 2nd time this has happened - will not use your services because of Courier
26/07/12
Cheapest service I have found. First time using you and so far all good. Clear instructions on labelling, good website, easy to use.
26/07/12
Thank's very much for making your first booking with us.
great service as always
26/07/12
Quick and easy to navigate website...early collection from chosen courier.
26/07/12
all good
26/07/12
No comment left by this customer.
26/07/12
excellent value for money and ease of service. you have become my carrier of choice x
26/07/12
That's music to our ears!!
No comment left by this customer.
26/07/12
Quick delivery, thanks!
25/07/12
Delivered on time with no breakages
25/07/12
Excellent service will use again
25/07/12
Superb,reliable service!
25/07/12
Brilliant and reliable and very competitive price. Highly recommend to anyone.
25/07/12
Thank you and it's great to see you will be recommending us.
i used parcel monkey 2 years ago and said never again, but they have done really well this time up to now
25/07/12
Thank you and we try to improve all the time. We do rely on the courier firms we work with to carry out their role in the operation and are in constant contact with them suggesting ways for them to improve.
No hassle quick service.
25/07/12
Reliable service. Collected on time and parcel was delivered when required. Fair price too
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
Collected processed and delivered to Budapest, for a very low price, very quick as well. I will definetly use again.
25/07/12
Thank you for using our new International service and we are glad you find it a quick and great value service.
No comment left by this customer.
25/07/12
Accept paypal
25/07/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
25/07/12
would have been very good but had no means of knowing if collected, or tracking in general, and they don't consider saturday a working day.
25/07/12
That is correct. The service you selected is carried out between Mon and Fri.
