We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,260 reviews.
No comment left by this customer.
12/07/12
still havnt recieved my item, still waiting for more info on why it is missing. not very good communication.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
Quick and easy no hassle
12/07/12
No comment left by this customer.
12/07/12
will be most helpful if collection time is pecified to moning or/afternoon.
12/07/12
No problems with any part of the service very easy to use
12/07/12
Gr8 price. Although the none printing of paperwork was a headache for courier as he didn't have pre printed slips as advised by you!
12/07/12
ParcelForce drivers bring a bar code label with them. The label you print from us is to avoid confusion and give visual destination details.
try delivering on the day you supposed to deliver on not the day after. poor service would like compensation
12/07/12
Our Response: On behalf of the courier company concerned please accept our apologies for the late collection.
No comment left by this customer.
11/07/12
promt pick up service, easy to track your items. quick delivery, alltogether an excelent service. will be using pm again. thank you.
11/07/12
No comment left by this customer.
11/07/12
I want to use Paypal but I don;t have that choice
11/07/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
Excellent reliable service... Many thanks....
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
Excellent as usual
11/07/12
would have prefered a call prior to arrival to ensure I was available, driver was on the phone during transaction left me feeling concerned
11/07/12
No comment left by this customer.
11/07/12
great service,very good value for money and will be useing again,
11/07/12
All on time
11/07/12
Parcel booked pick up for a Friday and email confirmation confirmed that.However item was picked 5 days later after 2 calls to cust services
11/07/12
great service again will always use you guys for my parcel collection /delivery
11/07/12
Fantastic service thankyou, will use again :)
11/07/12
No comment left by this customer.
11/07/12
Would be good to get an eta or notification for the collection.
11/07/12
No comment left by this customer.
11/07/12
Exceptional service
11/07/12
No comment left by this customer.
11/07/12
Shame you do not accept paypal
11/07/12
No comment left by this customer.
11/07/12
good service, low prices. Im happy with.
11/07/12
Would be helpfull if we could have a estimated tie of pick up just incase we would have to pop out
11/07/12
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