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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,895 reviews.
You driver found our office easily and at a good time of the day, so parcels were packed and ready to go
24/05/12
No comment left by this customer.
24/05/12
excellent service A+++
24/05/12
Always a good, reliable, affordable service. Thank you.
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
All good , will def use again
24/05/12
Fantastic!!
Slow delivery was not delivered the next day.
24/05/12
Collected and delivered as agreed with no problems.
24/05/12
No comment, the service is excellent, thank you
24/05/12
No comment left by this customer.
24/05/12
All six parcels were collected but I received 6 emails saying collection missed
24/05/12
Our Response: That's because the driver entered a failed collection code originally. Sorry about that but we are glad the items were collected and delivered on time.
No comment left by this customer.
24/05/12
Excellent service and great value for money, will use again for sure :-)
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
Only constructive comment I can think of is to update software to recognise that Ireland does not use post codes. Had to enter a dummy to >
24/05/12
Expensive, but easy and collection on the same day
24/05/12
Do9es exactly what it says on the tin, i think the insurance issue makes it expensive, i had 2 parcels other went RM as it was cheaper.
24/05/12
very happy with your service. will defo use again
24/05/12
Good service and excellent value for money
24/05/12
You are very good service tank you! :)
24/05/12
No comment left by this customer.
24/05/12
The delivery man was very polite and service was good. I will use service again. Many thanks.
24/05/12
We always advise our customers to get to know their drivers if they make regular bookings as they can be very helpful and will try to work around your needs.
Excellent as always and nice to see our courier Clives legs out for a change!!
24/05/12
Thanks very much and we will pass on your message to Clive!
All good
24/05/12
The customer was very impressed with the speed of delivery! Quality service!
24/05/12
That's great, thanks very much.
fast efficient reliable service A*************
24/05/12
everything good again 100% record so far keep up the good work
24/05/12
Thank you and we will try our very best.
The System works well.
24/05/12
We had 3 'missed collection.' was due to the driver not bothering to find parking - we bked with another courier and was collected 1st time
24/05/12
Our Response: When tracking this order it shows booked on May 17th, collected on Fri 18th and delivered on Monday 21st May!!
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
Couldn't have been easier. Excellent service. Definitely would use again and have recommended to friends.
24/05/12
Our Response: So it should have been 5 stars then....lol. Seriously thanks very much.
Everything very good :)
24/05/12
excellent as usual thank you
24/05/12
Straight forward easy to use site. Collection went like clockwork. A great service, thank you
24/05/12
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