We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,777 reviews.
brilliant service once again!!
31/07/12
Parcel arrived on time. Very pleased with the efficient service.
31/07/12
No comment left by this customer.
31/07/12
Make it even cheaper :>)
31/07/12
Excellent service
31/07/12
Good service - real time tracking would be good but it wasn't a problem
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
Parcelforce did not deliver until about 7.30 at night - much later than expected and an inconvenience.
30/07/12
Quick and great delivery as always except message to change the delivery address wasnt passed to courier so went to wrong address!
30/07/12
Paid for 'next day before 12'. Wasn't even collected till 2 days later... Probably the courier more than PM. But wasn't happy about it...
30/07/12
Our Response: Please accept our apologies for this and we will refund you for this failure.
parcel was not picked up time had no way of contacting you.couriers office was shut. no info. on web site
30/07/12
Our Response: You can contact our online support team via our website.
No comment left by this customer.
30/07/12
Great service thanks
30/07/12
Great
30/07/12
Top banana again.
30/07/12
Reliable adhering to everything I had asked for. Thank You.
30/07/12
No comment left by this customer.
30/07/12
deliverd to the wrong address on the wrong day
30/07/12
No comment left by this customer.
30/07/12
Great service. Easy and quick. Thank you
30/07/12
No comment left by this customer.
30/07/12
good service, thank you.
30/07/12
parcel was picked up when i expected it to
30/07/12
No comment left by this customer.
30/07/12
Always a fast great service
30/07/12
Excellent again!
30/07/12
Fantastic prompt reliable service! Will definitely recommend if you need to send oversized parcels. Thank you.
30/07/12
Very fast service
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
Excellent service!
30/07/12
Great service as always
30/07/12
Faultless, simple service and so much cheaper than other services. Thank you
30/07/12
Satisfactory thanks
30/07/12
No comment left by this customer.
30/07/12
Collection was a day late due to my order reaching Nightfreight 24 hours after it was placed
30/07/12
You have to book by 4pm with Nightfreight to get a next working day collection. Unfortunately you were just over an hour past this time.
Took day off to receive the package on scheduled day and it never arrived. Delivery made following day, when it was very difficult to arrang
30/07/12
